Beauty Brand Ambassador | LOOKFANTASTIC Store

The Hut Group; Bristol; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading beauty retailer in Bristol is seeking a part-time Beauty Brand Ambassador. You will provide world-class customer service, promote beauty products, and build strong customer relationships. Ideal candidates will have a passion for beauty and customer service. Flexibility to work weekends and bank holidays is essential. Join a team dedicated to delivering exceptional shopping experiences.

Qualifications

• Beauty retail experience preferred but not essential.
• Full availability including weekends and bank holidays is imperative.

Responsibilities

• Provide world-class customer service at all times.
• Resolve customer queries professionally to maintain satisfaction.
• Drive sales through the customer journey.

Skills

Strong passion for beauty and customer service

Strong beauty knowledge and makeup application skills

Job description

Beauty Brand Ambassador | LOOKFANTASTIC Store

Division

THG Beauty

Location

UK, Bristol

Job Type

Part-time

Overview

The Brand Ambassador is an integral part of the team providing world class customer service to every customer. They tailor each consultation to the customer, delivering a warm and enjoyable service and going above and beyond at every opportunity.

Responsibilities

• Provides world class level of customer service and product knowledge to all customers at all times.
• Builds customer relationships using CRM to ensure a tailored shopping experience.
• Creates a warm and welcoming environment for all customers with a seamless journey from greeting to transaction.
• Resolves customer queries in a timely and professional manner to maintain high customer satisfaction.
• Supports and participates in events both internally and externally.
• Meets personal goals and KPI targets.
• Drives sales through the customer journey and delivers personal targets and KPI goals.
• Promotes service, sales, loyalty, and appointments with customers.

Operational Excellence

• Act as a positive, professional, and dynamic team member.
• Maintain store standards and hygiene across all areas.
• Assist in updating and maintaining brand visual merchandising.

Experience/Skills

• Beauty retail experience preferred but not essential.
• Strong passion for beauty and customer service is essential.
• “Always on” approach when at work.
• Strong beauty knowledge and makeup application skills for self and others.
• Full availability including weekends and bank holidays is imperative.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if any reasonable adjustments are needed to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, we endeavour to respond to every application within 14 days. If you havenUNCTIONT hear from us within that time frame or if you have any questions, please contact our Talent team.

Equal Opportunity This role is open to applicants regardless of race, religion, gender, sexual orientation, age, disability, or any other status protected by law.