Bank Support Worker - Outreach

Priory Group; Harrogate; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare provider is seeking a Bank Support Worker to join their outreach team in Harrogate. The role involves providing personal care and support, encouraging participation in community activities, and building positive relationships with service users. Ideal candidates will have strong empathy, communication skills, and a commitment to professionalism. This position offers training and various development opportunities, alongside a rewarding work environment.

Benefits

Pension enrolment

Access to development opportunities

Refer a friend bonus

DBS paid for

Qualifications

• Experience in care or support work is desirable, but training is provided.
• Commitment to upholding professional standards, policies, and procedures.

Responsibilities

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes.
• Maintain accurate records and care plans.
• Build positive relationships with service users and colleagues.
• Promote choice, independence, and involvement.

Skills

Caring and respectful approach

Strong communication skills

Flexibility

Empathy

Relationship-building skills

Job description

Bank Support Worker - Outreach

Application Deadline: 31 January 2026

Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: PSL North Yorkshire

Compensation: £13.20 / hour

Description

Priory Supported Living North Yorkshire is looking to recruit a Support Worker to join the outreach team to cover York and Selby areas. This is a bank role. Priory Supported Living North Yorkshire provide supported living services for people with a variety of support needs, conditions and presentations. This includes people who are autistic, have a learning disability or mental health needs. Our specialist support enables people to live happy and fulfilling lives in their own homes within their community. The support provided by our service is person-centred and specifically tailored to meet every unique need, underpinned by our philosophy that every individual has the right to live the life that they choose for themselves. We can provide support up to 24 hours a day, 7 days a week, including 1:1 support.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. Whether you're assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Provide personal care and support with daily living tasks.
• Encourage and assist participation in activities and community life.
• Support service users in achieving their personal outcomes in the way they choose.
• Maintain accurate records, care plans, charts, and daily notes.
• Build positive relationships with service users, families, colleagues, and stakeholders.
• Promote choice, independence, and involvement at all times.
• Contribute to continuous improvement by sharing ideas and suggestions.

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential – training provided).

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.