Automotive Parts Sales Advisor | Telesales & Customer Focus

GSF Car Parts; Banbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive parts distributor in the UK is seeking a Sales Advisor to foster customer relationships and drive sales. Responsibilities include handling telephone and electronic queries, ensuring customer satisfaction, and working towards personal and team benchmarks. The ideal candidate will have experience in telesales or customer service, excellent communication skills, and a focus on targets. The role offers a performance-based bonus and comprehensive benefits including training and career development opportunities.

Benefits

Performance-based bonus

20 days annual leave

Free flu vaccine

Health & wellbeing tools

Life assurance scheme

Discounts with major retailers

Training qualifications

Qualifications

• Experience in telesales and/or customer service, ideally in a fast-paced environment.
• Ability to deliver results under pressure.
• Excellent interpersonal skills, both written and verbal.

Responsibilities

• Develop customer relationships and apply effective sales techniques.
• Work on sales of product promotions through calls and emails.
• Satisfy customer needs regarding part orders and queries.

Skills

Telesales experience

Customer service experience

Attention to detail

Excellent communication skills

IT literacy

Ability to work under pressure

Team player

Tools

MAM/Allicat knowledge

Job description

A leading automotive parts distributor in the UK is seeking a Sales Advisor to foster customer relationships and drive sales. Responsibilities include handling telephone and electronic queries, ensuring customer satisfaction, and working towards personal and team benchmarks. The ideal candidate will have experience in telesales or customer service, excellent communication skills, and a focus on targets. The role offers a performance-based bonus and comprehensive benefits including training and career development opportunities.