Automotive Front Desk & Admin Specialist

Perfectpaintmk; United Kingdom; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading prestige Accident Repair Centre in Milton Keynes seeks a Customer Service Advisor to enhance customer experience. The role involves managing inquiries, complaints, and administration, ensuring high standards of service. Ideal candidates will have experience in customer service, strong communication skills, and the ability to multitask. The company values employee contributions and offers training, career progression, and a supportive work culture.

Benefits

29 days holiday including public holidays

Company Pension Scheme

Paid training

Opportunities for career progression

Qualifications

• Proven experience in customer service within the automotive industry.
• Exceptional administration skills and computer literacy.
• Dynamic and enthusiastic approach with a clean driving license.

Responsibilities

• Manage customer experience journey including complaints and resolutions.
• Support team with phone calls and general administration.
• Assist Office Manager with invoicing and debt control.

Skills

Customer Service

Communication

Administration

Multi-tasking

Tools

MS Office

Excel

Sage

Job description

A leading prestige Accident Repair Centre in Milton Keynes seeks a Customer Service Advisor to enhance customer experience. The role involves managing inquiries, complaints, and administration, ensuring high standards of service. Ideal candidates will have experience in customer service, strong communication skills, and the ability to multitask. The company values employee contributions and offers training, career progression, and a supportive work culture.