Audi Expert

Sytner Group; Wakefield; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury automotive dealership in Wakefield is seeking an Audi Expert to provide exceptional customer service during vehicle handover. The successful candidate will possess prior retail experience and a passion for delivering premium customer experiences. This full-time role requires weekend availability and offers extensive training on Audi products. Benefits include enhanced holidays, career development, and various discounts. Join a successful and motivated team where values and respect are paramount.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Minimum requirement: customer service experience in a retail environment.
• Ability to maintain exceptional customer care.
• Passion for delivering excellent customer service.

Responsibilities

• Deliver premium customer experience at vehicle handover.
• Promote and sell Audi service plans and customer-focused products.
• Create a positive emotional connection with customers.

Skills

Customer service experience

Ability to work in a retail environment

Enthusiasm and self-motivation

Job description

About the role

A fantastic opportunity is available for a Audi Expert to join our team at Wakefield Audi

The Audi Expert is responsible for delivering an exceptional, premium customer experience at vehicle handover, ensuring every customer leaves feeling confident, excited, and fully connected to their Audi. This role is central to creating the WOW factor, driving customer advocacy, and supporting the business through the promotion and sale of Audi service plans and customer‑focused products.

This is a full‑time role which will include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.

A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self‑motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the Audi Brand.

This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

When applying for this role please consider that we require candidates to have customer service experience within a retail environment experience as a minimum requirement for this role.

Why Sytner?

Sytner Group are delighted to provide an industry‑leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please say click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.