ATM Tech Support Specialist – Training & Benefits

The Brink’s Company; Crickhowell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technical support provider in the UK seeks a Technical Support professional to join their team in Crickhowell. In this role, you'll be trained to provide crucial support for ATMs and assist engineers while resolving technical issues. This opportunity is perfect for a motivated team player eager to learn and make a real impact with flexible working hours. Benefits include career progression, wellness programs, and a supportive work environment.

Benefits

Full job training and career progression

21 days annual leave, increasing to 22

Salary Sacrifice Pension Program

Employee wellness program

Life insurance scheme (4x annual salary)

Store discounts after 12 months

Sickness insurance program after 12 months

Access to Medicash

Qualifications

• No advanced experience is necessary; training will be provided.
• Experience working on a helpdesk is desirable but not essential.

Responsibilities

• Handle basic router configurations and troubleshooting network faults.
• Resolve technical issues for internal and external customers.
• Support engineers over the phone and manage operations effectively.

Skills

Technical skills

Teamwork

Good telephone manner

Job description

A leading technical support provider in the UK seeks a Technical Support professional to join their team in Crickhowell. In this role, you'll be trained to provide crucial support for ATMs and assist engineers while resolving technical issues. This opportunity is perfect for a motivated team player eager to learn and make a real impact with flexible working hours. Benefits include career progression, wellness programs, and a supportive work environment.