ATM Field Service Engineer – York (4 on 4 off)

The Brink’s Company; York and North Yorkshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading security solutions provider seeks a dedicated Field Service Engineer to join their York operations. The ideal candidate will provide exceptional technical support and maintenance on ATMs, ensuring customer satisfaction and efficient service delivery. Responsibilities include troubleshooting, customer collaboration, and accurate documentation of service transactions. The role requires a valid UK driver's license, strong problem-solving skills, and the ability to work independently. Comprehensive training and numerous benefits are provided.

Benefits

Annual leave entitlement of 21 days

Full uniform provided

Full tool kit provided

Company vehicle provided

Comprehensive job training

Life insurance scheme (x3 salary)

Sickness insurance after 12 months

Store discounts with top brands

Employee wellness programme

Qualifications

• Experience in Field Service Engineering; ATM experience preferred.
• Valid UK driver's licence with few active points.
• Independent work capability and weekend flexibility.

Responsibilities

• Perform maintenance on ATMs, including repairs.
• Collaborate with customers for issue resolution.
• Document all service transactions accurately.

Skills

Technical and problem-solving skills

Excellent customer service

Communication skills

Detail-oriented and organizational skills

Tools

ATM machines (Triton, Wincor, NCR)

Tool kit

Company vehicle

Job description

A leading security solutions provider seeks a dedicated Field Service Engineer to join their York operations. The ideal candidate will provide exceptional technical support and maintenance on ATMs, ensuring customer satisfaction and efficient service delivery. Responsibilities include troubleshooting, customer collaboration, and accurate documentation of service transactions. The role requires a valid UK driver's license, strong problem-solving skills, and the ability to work independently. Comprehensive training and numerous benefits are provided.