Associate, Service

GLG; City of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global consulting firm in the City of London is seeking Arabic speaking Associates to drive client projects and provide exceptional service. Ideal candidates will possess a Bachelor’s degree and 0-3 years of relevant experience. Responsibilities include engaging with clients, managing projects, and collaborating with teams. This role offers a dynamic environment with opportunities for skill development and career advancement.

Qualifications

• 0-3 years of work experience in client-facing, sales, or account management roles.
• Receptive to close coaching and feedback.
• Willingness to work flexible hours based on client needs.

Responsibilities

• Engage daily with clients to build relationships and deliver tailored support.
• Own client projects from start to finish, including scoping and recruiting experts.
• Collaborate with colleagues to maximize commercial outcomes and grow revenue.

Skills

Fluent or native Arabic speaker

Critical thinking

Communication skills

Interpersonal skills

Problem-solving

Client relationship building

Multitasking

Education

Bachelor’s degree or higher

Job description

Overview

GLG is seeking Arabic speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.

Associates are the engine driving GLG’s Insight Network – the world’s largest and most varied source of first‑hand expertise. The Associate role involves fast‑paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead.

Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship‑building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top‑tier project management and communication skills.

Specific responsibilities

• Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win
• Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high‑quality outcomes to both our clients and our experts
• Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts

What you will have the opportunity to

• Excel in a fast‑paced, demanding, and highly collaborative environment with colleagues around the world
• Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management
• Cultivate account management and commercial skills through direct client relationship building and responsive service
• Become a people manager and lead future Associates once you outperform as an individual contributor

Ideal candidate

• Bachelor’s degree or higher (required)
• 0‑3 years of work experience in client‑facing, sales, or account management roles
• Fluent or native Arabic speaker
• Demonstrated critical thinking and creative problem‑solving skills
• Excellent communication and interpersonal skills, including comfort with phone‑based outreach
• Ability to work independently and collaboratively, in an ever‑changing and fast‑paced environment
• Receptive to close coaching and feedback
• Ability to multitask and prioritize effectively, while ensuring an attention to detail
• Hustle and tenacity that drives you to go above and beyond to delight clients
• Appreciation for data and understanding the numbers
• Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations

About GLG

GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).

We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first‑hand expertise, including executives, scientists, academics, former public‑sector leaders, and the foremost subject‑matter specialists.

GLG’s industry‑leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.

Equal Opportunity Employment

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.