Associate Director FTC (Clinical Trials - Patient Recruitment & Site Engagement)

Publicis Groupe; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading health communications agency in Greater London is seeking an experienced Associate Director for a 10-month fixed-term contract. The role involves owning site engagement business and managing patient recruitment efforts. Candidates should have extensive experience in clinical trials and strong leadership skills. The agency offers hybrid working options and excellent benefits, fostering a supportive environment.

Benefits

WORK YOUR WORLD opportunity

Flexible well-being days

24/7 HELP@HAND benefits

Family friendly policies

Flexible working & bank holiday swap

Great local discounts

Qualifications

• Significant experience in a clinical trial experience or medical affairs agency.
• Ability to manage teams effectively.
• Experience in producing patient materials.

Responsibilities

• Take ownership for specific accounts.
• Build relationships with clients.
• Manage the junior team including mentoring and development.
• Define and own the strategy for clients.
• Partner with Project Management team to ensure project delivery.
• Identify opportunities for cross-selling and growth.
• Forecast and deliver revenue.
• Lead continuous improvement initiatives.

Skills

Senior Account Director experience

Clinical trial site engagement

People leadership

Relationship building

Opportunity identification

Job description

Company description

Langland, a Publicis Health company, is the only health communications agency that thinks further across Clinical Trial Experience, Medical Strategy & Education, Public Relations & Engagement, and Advertising, to create unique value with visionary clients.

Health brings us together. In the diseases we suffer, the medicines we create, and the causes we champion, health shows us our collective humanity. When we break the barriers that divide us, when we think further, we can create healthier futures, together.

Having expert thinking is only part of our story. To ensure excellence in everything we make, we have centred our disciplines around three essential crafts: science, strategy and creativity.

Overview

WHAT IS THE ROLE

At Langland CTE (Clinical Trial Experience), we create campaigns that recruit and support volunteers for groundbreaking clinical trials. Drawing on specialist insight, we produce print and digital materials and organise events for patients, caregivers and HCPs that are translated and distributed around the world.

We're looking for an Associate Director for a 10 month fixed‑term contract to take ownership of our site engagement business, as well as support with some of our patient recruitment and retention work.

You will have significant experience across a broad range of therapy areas, experience in managing teams, and great networking and relationship‑building skills, from an agency background.

Responsibilities

WHAT YOU WILL BE DOING:

• Taking ownership for specific accounts
• Build relationships with clients
• Management of the junior team (including line management, mentoring and development)
• Defining and owning the strategy for the client
• Partnering with Project Management team to ensure delivery of projects
• Identifying opportunities for cross‑selling and growth
• Revenue forecasting and delivery
• Leading continuous improvement initiatives

Qualifications

WHO YOU ARE:

• Working as a strong Senior Account Director or Associate Director in an clinical trial experience, or medical affairs agency.
• Experience of clinical trial site engagement events, or medical affairs events.
• Experience in producing patient materials.
• An effective people leader and line manager
• Ability to identify opportunities for growth
• Ability to build and maintain relationships across all levels of an organisation
• Experience working with geographically disparate teams across global clients

Please note: Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week.

Additional information

Langland has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• “YOU” DAYS – flexibility to take a day off for your well‑being and self‑care without prior notice and additional paid leave for volunteering and charity work of your choice.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Well‑being content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING & BANK HOLIDAY SWAP You can switch a religious Bank Holiday (either Good Friday Easter Monday) for another day to celebrate a religious, spiritual, faith or belief‑based day of your choosing.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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