Assistant Workshop Manager

Educogym; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail store in the United Kingdom is seeking an Assistant Manager to support store operations, drive sales strategies, and manage team performance. This pivotal role emphasizes exceptional guest service and efficient staff management, requiring 2-4 years of relevant experience in a customer-focused retail environment. The ideal candidate will excel in team leadership and operational efficiency within a dynamic retail setting.

Qualifications

• 2-4 years of store management experience, preferably in specialty retail.
• Proven success in a customer-centric business.
• Ability to inspire and lead a team.

Responsibilities

• Support the store manager in store operations.
• Lead and inspire your team during shifts.
• Drive sales through effective strategies.
• Ensure adherence to brand and safety standards.
• Oversee inventory management processes.

Skills

Store management experience

Customer-centric mindset

Team leadership

Sales strategy implementation

Job description

• Job Title: Assistant Manager @ Build-A-Bear Workshop
• Closing Date: 12/02/2026
• Perm/Temp: Permanent
• Full/Part-Time: Full-Time

Job Description:

As an Assistant Manager at Build-A-Bear, you will support the store manager in all aspects of store operations, ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies. This role is vital in driving the store's success while maintaining a positive experience for guests and associates.

Responsibilities

• Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each team member performs at their best
• Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to meet or exceed sales targets
• Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive store environment
• Lead team to maintain operational efficiencies and adherence to store safety policies and procedures
• Oversee inventory management processes, including receiving, stocking, and inventory counts
• Assist in building and developing a high-performing team that delivers exceptional guest service

Required Qualifications

• 2-4 years of store management experience, with a proven, successful history in a customer-centric business, preferably in specialty retail

Behavioral Traits for Success

• Thrives in a “How Can I Help” environment
• Able to balance creativity and fun with dependability
• Connects with others to inspire results
• Exercises good judgment in ambiguous situations
• Displays strong initiative and self-direction
• Unites teams to deliver strong results
• Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure
• Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups
• Maintains a positive outlook despite challenging circumstances

Working Environment

• Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day
• Ability to work a typical retail schedule including days, evenings, weekends, and holidays

Your Performance Will Be Measured On

• Decision-making, judgment, and execution
• Consistently meeting financial objectives
• Ability to create an Experience First culture for guests and associates
• Talent management
• Consistent execution of operational standards
• Ability to foster team collaboration, communication, and performance
• Stakeholder feedback

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.