Assistant Store Manager

Superdry careers; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading fashion retailer is seeking an Assistant Store Manager in Solihull to inspire and manage a retail team. The role involves driving sales performance, delivering exceptional customer service, and fostering a vibrant store environment. The ideal candidate will have experience in retail management, be passionate about customer experience, and possess strong leadership qualities. This position offers a competitive salary, attractive employee perks, and opportunities for growth within a renowned brand focused on sustainable practices.

Benefits

Competitive annual salary

25 days holiday plus birthday day off

Generous clothing allowance

Staff discount of up to 50%

Flexible working patterns

Tailored induction and onboarding

Pension contributions

Life assurance

Cycle to work scheme

Wellbeing services

Qualifications

• Experience in leading teams and driving sales performance.
• Passion for retail and providing an exceptional customer experience.
• Proven track record in a retail management role.

Responsibilities

• Lead the team to exceed store targets.
• Deliver an exceptional customer experience.
• Coach team members to improve product knowledge.

Skills

Team leadership

Customer service

Retail management

Innovation

Attention to detail

Job description

The Role

Being an Assistant Store Manager means you are a role model. You will be commercially focused and obsessed with smashing targets, not simply achieving them. Your passion for our brand will be what drives you to achieve sales performance beyond belief, visual excellence and make customers feel amazing in every aspect of their store experience. You will love working together with your team to solve issues, deliver innovation and drive excellence from everyone. Above all, you will make the store a fun place to be for everyone.

You Will

• Lead the team
• Inspire and manage the team to deliver amazing levels of service
• Smash store targets
• Innovate, and encourage your team to do the same
• Exceed expectations at every opportunity
• Make customers feel amazing and deliver the ultimate Superdry experience
• Implement the best VM on the planet
• Coach the team to become experts in our product
• Embrace and embed the Superdry culture
• Be yourself

You Are

• A team player
• Passionate about our brand
• An experienced retail manager ready for a new challenge
• Ideally experienced in fashion although this isn’t a must
• Confident, genuine and can be yourself
• A proven overachiever
• An inspirational leader who can and loves developing others
• Always making decisions thinking about what’s best for our business
• Always positive
• Relentless and ambitious to exceed expectations
• Motivated with excellent attention to detail
• Bringing fresh ideas to the table but are realistic in what is achievable

Working for Superdry has never been so rewarding…

• A competitive annual salary
• 25 days holiday plus your birthday day off
• A new style obsessed Superdry wardrobe with our generous clothing allowance
• Amazing staff discount with up to 50% online and in store
• Flexible working patterns inc. 4 day working for full time(dependent on store availability)
• Style and Service obsession fueled by our awesome training and development
• Tailored made induction and onboarding to set you up for success
• Pension contributions
• Life assurance
• Cycle to work scheme, wellbeing services, and much, much more!
• You will work in an inclusive, diverse atmosphere with amazing sustainable premium products

Who we are

Superdry is a British, founder-led brand with a truly global presence. We’ve been proudly creating world-class product for almost two decades, offering genuine choice to our customers with our curated style collections.

Our mission is to be the No. 1 sustainable style destination, delivering product that is authentic with unmatched quality and true integrity, much like our people.

We are on an ambitious journey to serve our diverse community through a premium brand that’s focused on the future, prioritises sustainability, leads with craft, and celebrates culture. We need talented people to join us on the adventure, is this you?