Assistant Shop Manager

Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited; Hythe; On-site; GBP 7,000 - 9,000; Full time

Job summary

A leading charity organization in Hythe is searching for an Assistant Shop Manager. The role involves managing shop operations, maximizing income, and leading a dedicated team. Applicants should possess retail experience, financial skills, and the ability to meet sales targets. This permanent position offers a salary of up to £8,977.77 per annum and includes health benefits and annual leave. The application closing date is 4th January 2026, with virtual interviews commencing the following week.

Benefits

Range of health benefits

26 days’ annual leave plus bank holidays

Salary Finance for financial wellbeing

Qualifications

• Demonstrable experience in a retail environment.
• Experience working to sales targets.
• Experience in cash reconciliation and financial controls.
• Ability to motivate and manage a team.

Responsibilities

• Assist the Shop Manager with operational management.
• Maximise shop income and profitability.
• Act as brand ambassador for the charity.

Skills

Retail experience

Sales targets understanding

Cash reconciliation

Team management

Job description

Assistant Shop Manager role in Hythe, working 14 hours on rota basis including weekends

Salary up to £8,977.77 per annum for permanent position

Responsibilities include maximising shop income, acting as brand ambassador and managing shop operation

Required experience includes retail environment, sales targets, cash reconciliation and team management

Application closing date is 4th January 2026 with virtual interviews starting 12th January 2026

Team: Retail

Location: Hythe

Work pattern: 14 hours on a rota basis (to include weekends)

Salary: Up to £8,977.77 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Assistant Shop Manager

• To assist the Shop Manager to maximise shop income and profitability through the safe day‑to‑day operational management of shop activity and key performance indicators, to support the work of Cats Protection
• To act as brand ambassador for Cats Protection, being a role model for the values and behaviours of the Charity, taking responsibility for the shop operation in the absence of the Shop Manager.

About the retail team

• Our retail operation consists of over 80 charity shops
• Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.

What we’re looking for in our Assistant Shop Manager

• Demonstrable learning and experience from working in a relevant retail environment
• Experience and/or understanding of working to sales targets
• Experience of cash reconciliation and financial controls
• Ability to motivate and manage a team of employees and volunteers

What we can offer you

• Range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• And much more, which you can learn about here

Interested? Here’s how to apply

Application closing date: 4th January 2026

Virtual interview date: Week commencing 12th January 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferable. You may be just the right candidate.

If successful, your recruitment journey will include

• Anonymised application form
• Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email [e-mail] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.