Assistant Restaurant Manager

Blue Stoops; East Leake; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality group in the UK seeks an Assistant Restaurant Manager to enhance the guest experience and support team development. This high-energy role emphasizes standards, accountability, and fostering positive team dynamics in a busy environment. You will play a crucial part in creating vibrant experiences for guests while ensuring service excellence. Competitive advantages like 28 days paid holiday and team discounts on food and drinks are offered.

Benefits

Competitive, industry-leading pay

28 days paid holiday

Birthday off – paid

Up to 70% discount across all Chilled Pubs

WageStream access

Pension scheme

Apprenticeships and training opportunities

Qualifications

• Ability to thrive in busy environments with high standards.
• Experience in managing and developing team members.
• Strong conflict resolution skills.

Responsibilities

• Create consistency and trust during every shift.
• Support managers and develop the team effectively.
• Monitor service quality and guest feedback.

Skills

High-energy environment management

Coaching and developing team members

Conflict resolution

Guest engagement

Job description

🍷 Assistant Restaurant Manager

At Chilled, Assistant Restaurant Managers are culture carriers, standard setters, and future leaders.

This role is about creating consistency, energy, and trust on every shift — for guests and for the team.

🌟 What This Role Is Really About

You help turn busy services into great experiences.
You set the tone on the floor, support your managers, and develop your team — especially when it’s loud, fast, and demanding.

This role suits someone who:

• Thrives in high-energy environments
• Cares deeply about standards
• Wants to grow into senior leadership, not stand still

🌱 How Our Values Show Up in This Role

💛 Warm (Humble)

That means:

• Supporting the GM and Restaurant Manager
• Treating every team member with respect, regardless of role or experience
• Owning mistakes openly and setting the example for accountability

🔥 Hungry

That means:

• Being visible on the floor during service, not hiding in the office
• Stepping in when standards dip — without being asked
• Pushing for better guest experience, better team performance, and better execution

You bring energy to every shift and expect the same from those around you.

🧠 People Smart

You understand that people drive performance.

That means:

• Coaching and developing team members through briefings, 1:1s, and real-time feedback
• Handling conflict calmly and directly — not avoiding it
• Adjusting your leadership style depending on the person and the situation

You know how to motivate and challenge in the right way

🔐 Trust

You protect standards when it matters most.

That means:

• Delivering consistent service and food quality during busy, high-pressure shifts
• Monitoring ticket times, guest feedback, and floor flow
• Setting the scene — lighting, music, atmosphere — so every guest feels the Chilled vibe
• Knowing the menu inside out and confidently engaging with guests

oh.. and you can get all of this!

Competitive, industry-leading pay 💷

28 days paid holiday 🌴

Christmas Day & New Year’s Day off 🎄

Your birthday off – paid 🎂

Up to 70% discount across all Chilled Pubs 🍔🍷

WageStream access (get paid early if you need to)

Monthly incentives, Dennis Awards, and company-wide competitions 🎶

Pension scheme

Clear progression — many of our chefs started as Kitchen Porters 👨🍳👩🍳

Apprenticeships, training, and real investment in growing our own

Wine Club 🍷 — because why not?