Assistant Manager

Coffi Lab Ltd; Monmouth; On-site; GBP 27,000; Full time

Job summary

A coffee shop chain in Monmouth is looking for an Assistant Manager to support daily operations and lead the team. The ideal candidate will have a passion for customer service and leadership skills. Responsibilities include store opening/closing, training staff, and ensuring excellent customer experiences. Experience in retail or hospitality is a plus but not essential. This full-time role offers a salary of £26,500 and opportunities for career development.

Qualifications

• Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential.
• Enjoy working in a busy environment.
• Friendly, approachable and fun attitude to work.

Responsibilities

• Taking responsibility for opening and closing the store as required.
• Leading by example to deliver an outstanding customer experience.
• Following all operational processes and keeping documentation up to date.
• Delivering ongoing training and development to team members.

Skills

Leadership ability

Effective communication skills

Problem-solving

Ability to work in a busy environment

Friendly and approachable attitude

Job description

Our Monmouth store will be reopening (after renovations following the recent floods) in early 2026. If you are looking for your first step in management this could be the opportunity for you.

As the next generation of leaders our Coffi Lab Assistant Managers are passionate about our values, our customers and developing their careers. As well as focusing on the day-to-day basics and managing the team, you will support your manager to drive targets, maintain Coffi Lab standards and meet team goals. In return we will invest in you, helping you push your career to the next stage and beyond.

Key Responsibilities

• Taking responsibility for opening and closing the store as required.
• Leading by example to deliver an outstanding customer experience.
• Following all operational processes, keeping all relevant documentation up to date.
• Delivering ongoing training & development to team members as needed.

Qualifications and Experience

• Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential.
• Leadership ability.
• Effective and efficient communication skills.
• Ability to problem-solve.
• Enjoy working in a busy environment.
• Friendly, approachable and fun attitude to work.

Department Stores Locations Monmouth Lab Yearly salary £26,500 Employment type Full-time

About Coffi Lab

Inspired by our love of coffee and leafy neighbourhoods we seek to provide exceptional coffee, cosy gathering spaces and warm hospitality. All day. Every day.

Founded in 2021

Turnover 5M

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