Assistant Manager

Heartwood Inns Ltd; United Kingdom; On-site; GBP 34,000 - 40,000; Full time

Job summary

A hospitality group is seeking an experienced Assistant Manager for their new hotel opening in Chandlers Ford. This full-time role offers competitive pay including tronc and benefits like a comprehensive training program. Ideal candidates should have leadership skills and experience in busy operations. The company is committed to community values and growth, providing a vibrant workplace environment.

Benefits

Competitive salary including Tronc

Industry-leading training and development platform

Employee Assistance Program

100’s of retailer discounts

Enhanced maternity and paternity package

Refer a Friend Bonus

Instant access to earned pay

50% off food at Heartwood Inns

20% off food with friends and family

Thoughtful birthday gift

Long Service Recognition Awards

Cycle to Work Scheme

Qualifications

• Vibrant personality with a great presence.
• Support and work alongside the General Manager.
• Thrive on motivating and empowering your team.
• Experience with overseeing large teams.

Responsibilities

• Demonstrate leadership skills in daily operations.
• Ensure high standards across all business areas.
• Deliver business growth and manage budgets.
• Enhance staff retention and development.

Skills

Leadership skills

Team player

Experience in running busy operations

Ability to maintain high standards

Business growth delivery

Job description

Assistant Manager On Target Earnings £40,000 (Including TRONC)

The Potters Heron will be opening in Early 2026! We are excited to announce our next opening in Chandlers Ford in early 2026, so we have an amazing opportunity for an experienced Assistant Manager to join our fantastic team! Following twenty years of independent ownership, this beautiful thatched roof hotel and dining space has been acquired by us here at The Heartwood Collection. The Potters Heron has historically been thought of with fondness as an established hotel and will now enter an extensive multi-million pound refurbishment to create a warm and elegant 54 room inn with a 200-capacity restaurant dining space. This inn will feature Heartwood’s signature quirky, welcoming style with cosy snugs, rich colour schemes and textures that reflect the history of the pub and the local area.

Recently announced in the Sunday Times Top 100 Places to Work, Heartwood Collection is an award‑winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities, serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inn's is renowned for being a home‑from‑home.

Our strength is in our enduring community of like‑minded individuals, warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

Assistant Manager – What We Offer

• Competitive salary including Tronc*
• Stepping Stones – Our industry‑leading training and development platform which supports progression for those who want it
• Employee Assistance Program with Hospitality Action
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Enhanced Maternity & Paternity package
• Refer a Friend Bonus up to £1,500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• Cycle to Work Scheme

Assistant Manager – Our Ideal Candidate

• Will have a great presence and a vibrant personality
• Support and work alongside the General Manager and demonstrate leadership skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• Proven experience in delivering business growth, budgets, staff retention
• Our investment in your development

About Us

The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme.

Heartwood Collection – Multi‑award‑winning Hospitality Group

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• R200
• SRA 3 star rated
• plus many more!
• OTE is based on a 48‑hour working week and the TRONC is calculated from the expected 6‑month site average

Recruitment Manager: Cameron Johnson
Phone: [phone]
Email: [e-mail]

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

Hospitality

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