Assistant Manager

Young & Co; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant pub group in Norwich is seeking an experienced Assistant Manager to lead their team in a stylish, food-focused pub. You will be passionate about exceptional customer service and dedicated to developing your team to ensure they provide excellent experiences for customers. This role offers numerous benefits including training and development opportunities, a supportive career path towards management, and various perks such as discounts and free meals.

Benefits

Access to Career Pathway

Fully funded apprenticeships

20% discount in all Young's Pubs

30% discount on overnight stays

Free Meals

28 Days holiday per year

Company Pension Scheme

Qualifications

• Motivated & experienced in a hospitality role.
• Passionate about delivering exceptional customer service.
• Enthusiastic & driven for team management.

Responsibilities

• Lead the team in a stylish, food-focused pub.
• Enhance team knowledge to delight customers.
• Support ongoing development in hospitality.

Skills

Experience in Customer Service

Passion for hospitality

Job description

What We Offer Our Assistant Managers:

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Experience in Customer Service
• Passion for hospitality