Assistant Manager

Coppa Club; Guildford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A vibrant hospitality venue in Guildford is seeking an enthusiastic Assistant Manager to join their team. This role requires strong leadership and customer service skills, as you'll manage day-to-day operations, supervise staff, and ensure exceptional guest experiences. If you're adaptable and thrive in a busy environment, apply now to be part of a supportive team offering competitive benefits!

Benefits

Referral scheme up to £2000

WageStream access

50% discount on food and drinks

Long service rewards

Discounted hotel room rates

Health & Wellbeing Support

Qualifications

• Previous experience in a supervisory or managerial role within the hospitality industry.
• Commitment to delivering exceptional customer service.
• Excellent teamwork and collaboration skills.

Responsibilities

• Assist in managing day-to-day operations and team supervision.
• Ensure exceptional guest experiences through high-quality service.
• Supervise and motivate team members to meet company standards.

Skills

Leadership

Customer Focus

Teamwork

Adaptability

Problem-Solving

Job description

Are you ready to take on a key role in a bustling, fast‑paced environment? Coppa Club is seeking a motivated and enthusiastic Assistant Manager to join our dedicated team.

Why us?

• Referral scheme of up to £2000!! So spread the word.
• WageStream – track, stream, save & learn with your hard earned ££££.
• 50% discount on food and soft drinks across all our brands.
• Long service rewards including increased holiday and access to private healthcare.
• Discounted room rates at our award‑winning hotels.
• 50% off Private Event Space hires.
• Health & Wellbeing Support.
• Mental Health & Legal Guidance.
• Financial Support & Advice.
• Access to a wide range of discounts from well‑known brands.
• Access to our Enrichment Days & Events Calendar.
• Apprenticeship Programmes tailored to YOU.

Why you?

• Leadership: Previous experience in a supervisory or managerial role within the hospitality industry, demonstrating strong leadership skills.
• Customer Focus: A commitment to delivering exceptional customer service and ensuring guest satisfaction.
• Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels.
• Adaptability: Ability to thrive in a fast‑paced environment and handle multiple tasks efficiently.
• Problem‑Solving: Strong problem‑solving skills and the ability to make sound decisions under pressure.

The Role:

• Leadership: Assist in managing day‑to‑day operations, including team supervision, customer service, and inventory control.
• Guest Experience: Ensure exceptional guest experiences through high‑quality service, ambiance, and offerings.
• Team Management: Supervise and motivate team members, ensuring high performance and adherence to company standards.
• Business Operations: Support in financial management, including revenue generation, cost control, and budgeting.
• Training and Development: Assist in training and development initiatives to enhance team skills and performance.
• Community Engagement: Build relationships with the local community and stakeholders to enhance brand reputation and engagement.

Ready to take on a rewarding leadership role? Apply now and we will aim to be in touch asap!