Assistant Head Housekeeper

WGC Limited; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading outsourced hotel services company in Aberdeen seeks an Assistant Head Housekeeper to support the Head Housekeeper in managing the housekeeping department. Duties include checking room standards, managing team performance, and ensuring guest satisfaction. Applicants should have prior housekeeping experience and strong team management skills. The role offers significant training and development opportunities with an annual training budget up to £10,000.

Benefits

Life Insurance

Employee Assistance Programme

Full workplace pension scheme

28 days holiday

Training budget up to £10,000

Qualifications

• Previous experience in a housekeeping environment.
• Ability to deliver consistent service in challenging conditions.
• Strong communication skills to liaise with various teams.

Responsibilities

• Support the Head Housekeeper in daily operations.
• Check rooms according to company standards.
• Manage team performance and training.

Skills

Housekeeping experience

Team management

Health and Safety knowledge

Job description

Moxy Aberdeen Airport, Argyll Way, Dyce, Aberdeen, AB21 0BY
Rate: £14 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include:

• Check rooms per company standard
• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

Diversity and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

We are an equal opportunities employer and welcome applications from all suitably qualified persons.