Assistant General Manager

JD Gyms Group; Basingstoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent fitness organization in Basingstoke is seeking a passionate manager to lead gym operations and maintain high service standards. The ideal candidate will have a proven record in the leisure industry and be skilled in team management, sales driving, and customer service. This full-time role offers a chance to work in a vibrant environment while making a positive impact on team and member experiences.

Benefits

Staff discount on JD Group and other brands

Personal development opportunities

Qualifications

• Proven track record of management experience in a leisure-related industry.
• Passionate about customer service and an inspirational leader.
• Qualified to at least Level 2 Gym Instructor.
• Experience in driving sales and managing a successful team.
• Substantial experience as a Fitness Manager or similar role.

Responsibilities

• Ensure adherence to Health and Safety policies and Company Procedures.
• Maintain JD Gyms Brand Standard.
• Conduct safety checks; report defects promptly.
• Recruit and manage a team to meet operational expectations.
• Drive sales and maximise revenue.
• Ensure cleanliness of the gym facility.
• Deliver outstanding member service.

Job description

Role Overview

This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor.
• Must have a proven track record in driving sales and co‑ordinating local marketing activity as well as recruiting and managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
• We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
• Thank you for your time. #Gyms

Seniority Level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing
• Retail