Assistant Aftersales Manager: Lead Service Excellence

TrustFord; Edgware; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive dealership in Edgware is seeking an Assistant Aftersales Manager responsible for assisting with personnel and operations in the Service Department. The role involves maximizing resources, leading by example, and delivering exceptional customer service. The ideal candidate will have experience in a main dealership and a strong track record in team leadership. Employee benefits include a competitive salary, 33 days annual leave, and a pension scheme. This offers the opportunity for career progression and development.

Benefits

Industry leading package

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

Charity volunteer day

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Experience in a main dealership is preferred.
• Strong leadership skills to motivate team members.
• Commitment to delivering exceptional customer service.

Responsibilities

• Assist the Aftersales Manager with personnel and operations.
• Maximize available resources to run the department effectively.
• Lead by example and motivate team members.

Skills

Leadership

Customer service

Self-motivation

Team leadership

Tenacity

Job description

A leading automotive dealership in Edgware is seeking an Assistant Aftersales Manager responsible for assisting with personnel and operations in the Service Department. The role involves maximizing resources, leading by example, and delivering exceptional customer service. The ideal candidate will have experience in a main dealership and a strong track record in team leadership. Employee benefits include a competitive salary, 33 days annual leave, and a pension scheme. This offers the opportunity for career progression and development.