Argos Shift Manager

Sainsbury’s Group; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in the UK is seeking an Argos Shift Manager to oversee store operations. You will manage shifts, inspire your team, and ensure exceptional customer service. The ideal candidate has experience in a fast-paced environment and excels in motivating others. This role offers various benefits including a discount card, free food and drinks, and a generous holiday entitlement.

Benefits

10% discount card increasing to 15% on specific days

Free food and hot drinks

Generous holiday entitlement

Pension matching contributions

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Experience in a fast-paced retail environment.
• Track record of delivering high-quality customer service.
• Ability to motivate and direct a team effectively.

Responsibilities

• Manage shifts and day-to-day operations of the store.
• Coach and support colleagues for excellent customer service.
• Lead the store in the absence of the Store Manager.

Skills

Operational leadership

Customer service

Team motivation

Commercial awareness

KPI delivery

Job description

About the role

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go‑to people for on‑the‑job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day‑to‑day tasks such as organising the warehouse, taking deliveries and serving our customers. They’re experts in our products and services focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager

• Has experience of organising, running, and planning a fast‑paced operation.
• Is comfortable directing a team, providing day‑to‑day coaching and on the spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Supports the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness such as having product knowledge; an Argos Shift Manager uses this awareness to understand customers and drive sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store.
• Has a growth mindset, continuously develops and helps others to grow.

Essential Criteria

• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• Go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• Walk the talk — showing up every day as a role model for service and values.

What we offer

• Discount card – 10% discount off your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions and may offer more if you change your pension plan.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Cycle to Work scheme – opportunity to hire a new bike and cycling equipment while saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.