Argos Shift Manager

Sainsbury's Supermarkets Ltd; Liverpool; On-site; GBP 27,000 - GBP 33,000; Full time

Job summary

A leading grocery retailer is seeking an Argos Shift Manager to oversee operations at their Crosby Store in Liverpool. The role involves managing shifts, inspiring teams, and coaching colleagues to ensure exceptional customer service. The ideal candidate will have experience in a fast-paced environment and be able to drive sales and profitability. This position offers a competitive salary and a comprehensive benefits package, including discounts and wellbeing support.

Benefits

10% discount card after four weeks

Free food and hot drinks in stores

Generous holiday entitlement

Pension with 4% match

Wellbeing support access

Cycle to Work scheme

Qualifications

• Experience in organizing and running a fast-paced operation.
• Demonstrated success in meeting or exceeding KPIs.
• A track record of delivering excellent customer service.

Responsibilities

• Manage shifts and inspire teams in the Argos store.
• Coach staff to deliver service excellence.
• Collaborate with the Store Manager to ensure store compliance.

Skills

Operational leadership skills

Strong commercial awareness

Customer service

Team motivation

Coaching skills

Job description

Salary: 27,150
Location: Crosby Store, Liverpool, L23 2SA
Contract type: Secondment
Business area: Argos Retail
Closing date: 20 February 2026
Requisition ID: 400048621

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go–to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organisingthe warehouse, taking deliveries and serving our customers. They’re experts in our products and services,focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast-paced operation.
• Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Support the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers,in turn, driving sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store
• Has a growth mindset and a drive for personal growth, whilst helping others to grow
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday,and 15% off at Argos every pay day.
• Free food and hot drinks are provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions,and if you change your pension plan, you may receive more from us.
• Sainsbury’s share scheme – build up an investment at discounted rates
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.