Apprentice It Administrator

Ernest Doe; Maldon; On-site; GBP 18,000 - 22,000; Full time

Job summary

A family-owned machinery firm in the United Kingdom is seeking an Apprentice IT Administrator to provide basic IT support and assist with the setup of new equipment. The role offers on-the-job training with opportunities for progression into a permanent position. Ideal candidates will have a keen interest in IT and a willingness to learn. This is a full-time position based at the Head Office in Essex.

Qualifications

• Interest in Information Technology and basic IT skills.
• Willingness to learn and develop technical skills.
• Effective communication and interpersonal skills.

Responsibilities

• Providing basic IT support to staff.
• Assisting with the setup of new IT equipment.
• Helping create and manage user accounts.
• Supporting system maintenance tasks.

Skills

Basic IT support

User account management

Network troubleshooting

System maintenance

Technical support

Software updates

Tools

Active Directory

Microsoft 365

Job description

Join to apply for the Apprentice IT Administrator role at Ernest Doe & Sons Ltd

Founded in 1898, our family‑owned firm supplies a wide range of machinery; from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 19 country stores.

Following the successful completion of the apprenticeship the employee could progress into a permanent member of the team as an IT Support Administrator.

Responsibilities

• Providing basic IT support to staff, both in person and remotely
• Assisting with the setup of new equipment such as computers, printers, tablets, and phones
• Helping create and manage user accounts, passwords and permissions
• Supporting routine maintenance of systems like Active Directory and Microsoft 365
• Learning how to apply software updates and security patches to devices and servers
• Assisting with the monitoring and maintenance of company software (e.g. ERP systems, email tools)
• Working with senior IT staff and external suppliers to resolve technical issues
• Helping maintain IT security, including antivirus tools and firewalls
• Assisting with diagnosing and fixing network or hardware problems
• Monitoring and checking system and data backups
• Providing general technical support to users and the IT team
• Taking part in training to develop your technical skills
• Helping with day‑to‑day IT administration tasks
• Supporting mobile phone setup and management
• Helping ensure systems meet company and industry standards
• Supporting the IT Manager with ongoing tasks and projects

You will be based at our Head Office, in Ulting, Essex CM9 6QH, where your training will be on the job. You will be given time during your working week to complete college coursework and portfolio work. You may be required to attend Chelmsford College from time to time.

Monday to Friday, 8:30am to 5:00pm, with a 1 hour unpaid lunch.

Seniority Level

• Internship

Employment Type

• Full-time

Job Function

• Information Technology
• Administrative and Support Services

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