Application Engineer: Rail Tech & API Specialist

Applied Intuition Inc.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading tech company in travel is seeking an Application Engineer to manage customer and technical issues, ensuring exceptional service and support. The ideal candidate has expertise in the Rail or Travel domain, strong skills in XML and JSON API flows, and is experienced in customer support for large enterprise clients. This role offers a hybrid working model and a competitive benefits package, including private healthcare and career development opportunities. Join a team dedicated to revolutionizing travel for a better tomorrow.

Benefits

Private healthcare

Rail discounts

Career development opportunities

Qualifications

• Knowledge of the Rail or Travel domain, preferably with professional experience in the industry.
• Experience with travel industry technologies, like GDS.
• Strong customer support skills and ability to manage large enterprise customers.

Responsibilities

• Manage customer technical issues and provide exceptional service.
• Engage with customers to address implementation and technical queries.
• Monitor services for abnormal behavior and intervene as necessary.

Skills

Knowledge of the Rail or Travel domain

Experience with travel industry technologies

Strong competence with XML and JSON API flows

Strong customer support skills

Tools

JIRA

SQL

Job description

A leading tech company in travel is seeking an Application Engineer to manage customer and technical issues, ensuring exceptional service and support. The ideal candidate has expertise in the Rail or Travel domain, strong skills in XML and JSON API flows, and is experienced in customer support for large enterprise clients. This role offers a hybrid working model and a competitive benefits package, including private healthcare and career development opportunities. Join a team dedicated to revolutionizing travel for a better tomorrow.