Appley Tower Volunteers

IW Volunteer; Ryde; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local heritage organization is seeking dedicated volunteers to help maintain Appley Tower as a visitor attraction. Responsibilities include engaging with visitors, ensuring safety, assisting with operational duties, and maintaining cleanliness. Ideal candidates will have strong communication skills, attention to safety, and a commitment to reliability. This role offers a chance to support a community landmark through volunteer shifts, ideally suited for the enthusiastic, physically able individuals.

Benefits

Opportunity to contribute to local heritage

Training provided

Volunteers covered by insurance

Qualifications

• Ability to engage with visitors and provide information.
• Attention to detail for safety monitoring.
• Commitment to scheduled shifts.
• Light maintenance task capability.
• Competence in recording visitor data.
• Physical ability to navigate the tower.

Responsibilities

• Greet visitors and provide information about the tower.
• Monitor visitor numbers for safety compliance.
• Assist with opening and closing the tower.
• Maintain cleanliness and order.
• Document visitor interactions and suggestions.

Skills

Communication Skills

Safety Awareness

Reliability and Punctuality

Basic Maintenance Skills

Record-Keeping

Physical Fitness

Job description

Role Overview

Appley Tower is a historical landmark recently redeveloped by Natural Enterprise with support from the National Lottery Heritage Fund.

We are seeking dedicated volunteers to help maintain the tower as an engaging and safe visitor attraction.

Responsibilities

• Visitor Engagement: Greet visitors warmly, provide information about the tower’s history and recent redevelopment, and distribute trail leaflets and pamphlets.
• Safety Monitoring: Oversee visitor numbers using up-down counters, ensuring that floor capacities are not exceeded, particularly in the tight spaces at the top of the tower.
• Operational Duties: Assist with opening and closing procedures, including securing the building and checking that all areas are clear of visitors at the end of each shift.
• General Maintenance: Help maintain the tower’s cleanliness by sweeping steps and checking for hazards, and ensure that promotional materials are readily available for visitors.
• Documentation: Record visitor numbers and any incidents or suggestions in the daily log, contributing to the smooth operation of the tower.

Shifts

Volunteers are scheduled in shifts from 10:30 AM to 1:30 PM and from 1:00 PM to 4:00 PM, with a brief handover period between shifts. Ideally, two volunteers are present during each shift to ensure a seamless operation, though the role can be managed individually if necessary.

Role Benefits and Notes

This role is a fantastic opportunity to contribute to the preservation and promotion of a beloved community landmark. If you are enthusiastic about local heritage and enjoy engaging with the public, we would love to have you on board!

Skills and Qualifications

• Communication Skills: Ability to engage with visitors in a friendly and informative manner, providing information about the tower's history, recent developments, and ongoing events.
• Safety Awareness: Keen attention to detail in monitoring visitor numbers and ensuring that safety protocols, particularly regarding floor capacities and evacuation procedures, are followed.
• Reliability and Punctuality: Commitment to attending scheduled shifts on time and following opening and closing procedures accurately.
• Basic Maintenance Skills: Ability to perform light maintenance tasks such as sweeping steps, monitoring for hazards, and ensuring promotional materials are stocked.
• Record-Keeping: Competence in recording visitor numbers and noting any incidents or suggestions in the daily log.
• Physical Fitness: Ability to navigate the tower’s multiple floors, including a narrow staircase, and to perform light physical tasks, making it suitable for individuals who can support visitors with varying accessibility needs.

Accessibility and Policies

• Diversity and Equal Opportunities Policy
• Accessibility: This opportunity includes a spiral staircase and may not be suitable for all applicants.
• Age restrictions
• Child Protection
• Complaints Policy
• Confidentiality Policy
• Health and Safety Policy
• Ongoing support
• Training provided
• Volunteers covered by insurance

Availability

Location: Appley Tower, The Esplanade, Ryde

Available days: Monday to Sunday

Example availability: Morning 10:30–13:00 or 13:00–15:30; Afternoon 13:00–15:30; Evening: not currently scheduled.

Location

Appley Tower
The Esplanade
Ryde

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