Aftersales Manager: Lead Service & Parts Team

BMW; Lincoln; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive group in Lincoln seeks an Aftersales Manager to oversee teams in the aftersales department. The role involves managing parts, technicians, and advisors while ensuring outstanding customer service. Candidates should have automotive industry experience and strong communication skills. This position offers a competitive salary and numerous benefits, including healthcare access, enhanced holiday allowance, and training opportunities.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Enhanced holiday allowance

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Colleague referral payments

Industry leading family friendly policies

Training and development options

Qualifications

• Previous experience in the automotive industry.
• Comprehensive knowledge of the motor trade.
• Ability to meet deadlines and prioritise workloads.

Responsibilities

• Manage the aftersales teams including parts, vehicle technicians, and service advisors.
• Coach and motivate the teams.
• Monitor performances against agreed targets and budgets.
• Analyse areas of performance and provide guidance.

Skills

Communication skills

Organisational skills

Team management

Knowledge of motor trade

Ability to motivate teams

Job description

A leading automotive group in Lincoln seeks an Aftersales Manager to oversee teams in the aftersales department. The role involves managing parts, technicians, and advisors while ensuring outstanding customer service. Candidates should have automotive industry experience and strong communication skills. This position offers a competitive salary and numerous benefits, including healthcare access, enhanced holiday allowance, and training opportunities.