Adventure Troop Member - West Dundee

Adrenaline Monkey LLC; Dundee; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading adventure training facility in Dundee seeks an enthusiastic member to manage daily activities and ensure guest satisfaction. Responsibilities include checking in customers, managing equipment, and providing supervision on various adventure elements. Ideal candidates should have excellent communication skills, experience in sports, and a flexible work schedule. Full-time position offers a dynamic work environment and faces a variety of guests daily.

Qualifications

• Sports experience or interest to learn.
• Flexible work schedule (nights, weekends, holidays, long hours) and regular attendance.
• Remain calm and focused in difficult and stressful situations.

Responsibilities

• Check-in members and customers for daily activities.
• Ensure correct equipment is available and all play areas are properly set up.
• Assist in program coordination.
• Provide adventure instruction and coach youth.

Skills

Ability to work with ages from pre-school through adult

Excellent communication skills, both verbal and written

Detail-oriented with outstanding organizational skills

Respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members

Commitment to the safety and well-being of others

Job description

Adrenaline Monkey – Adventure and Performance Training Facility

Thoughtfully designed for individuals and groups of any size, age, or ability, Adrenaline Monkey offers a variety of active challenges that engage guests with.

• Ninja Warrior Obstacle Courses (including elevated courses!)
• Boulder Walls
• Aerial Courses
• Vertical Adventures

Location

Inside Lifezone360 Facility, 999 W. Main Street, West Dundee, IL 60118

Responsibilities

• Check‑in members and customers for daily activities
• Ensure correct equipment is available, and all play areas are properly set up
• Ensure events start on time and are paced accurately
• Provide supervision on adventure elements as needed
• Keep a supervisor informed of issues and updates
• Assist in program coordination
• Be knowledgeable about prices, programming, and events
• Resolve all guest concerns and complaints, or direct to the appropriate Manager
• Respond to incidents, accidents, injuries, and altercations; complete and file corresponding paperwork as necessary
• Know and enforce the facility's policies, procedures, and rules
• Provide adventure instruction and coach youth (based on experience)
• Complete special projects, daily assignments, and other duties as directed by management

Supervision Received: An Adventure Troop Member reports directly to the Supervisor/Manager on Duty.

Experience, Education & Other Skills

• Ability to work with ages from pre‑school through adult
• Sports experience or interest to learn
• Flexible work schedule (nights, weekends, holidays, long hours) and regular attendance
• Excellent communication skills, both verbal and written
• Detail‑oriented with outstanding organizational skills
• Ability to multi‑task and prioritize
• Remain calm and focused in difficult and stressful situations
• Respectful and friendly to athletes, guests, visitors, spectators, leaders, and fellow team members
• Take personal initiative for the betterment of the team and facility
• Commitment to the safety and well‑being of others

Working Conditions And Physical Demands

• Will be required to stand for extended periods of time
• Ability to enter information on computers
• Facility has intermittent noise

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Amusement Parks and Arcades

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