Administrator

Nicor; Belfast; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A social housing organization in Belfast is seeking a detail-oriented Administrator to manage social housing maintenance contracts. Responsibilities include allocating tasks, ensuring documentation is complete, and liaising with clients and teams. Candidates should have strong numerical skills, attention to detail, and proficiency in IT systems, especially Excel. Experience with technical specifications and building maintenance is advantageous. The role requires excellent communication skills and the ability to work in a fast-paced environment.

Qualifications

• Understanding of construction and building maintenance activities.
• Ability to read and interpret technical notes and specifications.
• Experience with Schedule of Rates, ideally M3NHF or similar.

Responsibilities

• Allocate work orders and maintenance jobs.
• Ensure all relevant documentation is present for client review.
• Provide accurate information for payment purposes.
• Work closely with operatives, supervisors, and the commercial team.
• Handle after-hours calls on a rota basis.

Skills

Attention to detail

Strong numerical skills

Proficiency in Excel

Excellent communication skills

Knowledge of building maintenance

Job description

Overview

Nicor are currently seeking a detail-oriented Administrator to support the management of our social housing maintenance contracts. The successful candidate will be responsible for allocating work task orders to relevant trade team members, liaising with various clients and assigning work orders on our job management system. Training will be provided on an ongoing basis.

Responsibilities

• allocating work orders and maintenance jobs
• ensuring all relevant documentation is present for client to review
• ensure accurate information is provided for payment purposes
• working closely with operatives, supervisors, and the commercial team to verify works descriptions match the activities carried out on site
• After hours call handling on a rota basis

Essential Requirements

Candidates should have a good understanding of construction and building maintenance activities, with social housing experience an advantage. Applicants should have the ability to read and interpret technical notes and specifications. Strong numerical skills and high attention to detail are essential, as is proficiency in Excel and general IT systems.

Previous experience working with Schedule of Rates, ideally M3NHF or similar housing maintenance schedules (such as M3NHF, Property Services or SOR), would be advantageous.

Excellent communication skills are required to liaise effectively with operational teams and commercial colleagues. The successful candidate will be organised, able to manage multiple priorities, and committed to meeting deadlines in a fast-paced environment.

Skills

• Answering incoming calls
• E-Mail Management