Administration Coordinator – Uckfield Area Care Drivers

Uckfieldvolunteer; Remote; GBP 20,000 - 30,000; Part time

Job summary

A community volunteering organization in England is seeking an Administration Coordinator to play a key role in connecting patients with volunteer drivers for essential hospital appointments. This remote position requires effective communication skills and experience in administrative duties. Knowledge of WhatsApp is beneficial for coordinating appointments. The role offers a chance to make a significant impact on the lives of elderly individuals by ensuring they attend their medical appointments with ease.

Benefits

Reimbursed calls

Qualifications

• Experience in administrative duties is essential.
• Knowledge of communication apps, especially WhatsApp, is valuable.

Responsibilities

• Link patients with volunteer drivers for appointments.
• Conduct the role remotely from home.
• Field calls from patients requesting the service.

Skills

Basic knowledge of WhatsApp

Communication skills

Administration experience

Job description

Uckfield Area Care Drivers provide a vital free service to the elderly in getting them to doctor and hospital appointments. Under previous names, the charity has been operating for over twenty-five years.

Hospitals covered are Haywards Heath, Brighton, Eastbourne, Pembury, East Grinstead and Maidstone.

About this opportunity

Currently within East Sussex there is an increasing need for driving services to get elderly persons to vital hospital appointments. Some individuals of an advanced age can find their independence limited, and having a service available to ensure they can attend appointments is a huge boost.

An Administration Coordinator is a key part of the service Uckfield Area Care Drivers deliver, linking patients with volunteer drivers to ensure appointments can be attended on a due date. Communication with the drivers is essential, using the WhatsApp phone app as the main source for appointment planning. Having a basic knowledge of this app will be useful for any applicants.

Patients will normally phone in to a dedicated telephone number asking for the service. After you have fielded their call, the coordinator then matches up a volunteer driver to get them to their appointment.

This role is remote, with you conducting it from home. Any calls made as part of your responsibilities will be reimbursed by the charity.

Anyone with experience with administration duties will thrive in such a role, and benefit the users of the service enormously.

For more information

For more information please either come in and see us at Wealden Volunteering, or call us on 01825 760019, or email us at [e-mail]