Admin Receptionist

Nhsscotland; Kilwinning; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local GP medical practice in Kilwinning is looking for a reliable and hardworking individual to join their team on a permanent part-time basis. The role requires good communication, organisational, and IT skills, along with an empathetic telephone manner. Responsibilities include signposting patients to clinicians, handling appointment requests, and maintaining GDPR compliance. Part-time hours are negotiable, approximately 25-32 hours per week, offering a dynamic work environment with a friendly team.

Qualifications

• Reliable and hardworking individual.
• Excellent empathetic telephone manner.
• Ability to adapt and multi-task.

Responsibilities

• Signpost patients to the correct clinician or service.
• Handle requests including appointments and prescriptions.
• Communicate with secondary care and other agencies.

Skills

Good communication skills

Organisational skills

IT skills

Job description

Are you looking for a new challenge in 2026?....Are you a reliable, hardworking enthusiastic individual with good communication, organisational and IT skills? If so we want you to join our busy GP medical practice in Kilwinning Ayrshire on a permanent part -time basis.

An excellent empathetic telephone manner and the ability to work as part of our small friendly team is a must. As is the ability to adapt and multi-task to meet the needs of the business.

The post will involve signposting patients to the correct clinician or service best suited to their needs. This can be by direct contact including face to face or telephone. Handling requests including appointments, prescriptions and other enquiries. Communication with secondary care, outside agencies and the wider Multi Disciplinary Team. The role will involve the use of all recognised methods of communications including email, telephone and other electronic systems whilst remaining GDPR compliant at all times.

Part time hours (approx 25 - 32hrs) negotiable and dependant or the successful candidate.

🏦🏘 - Urban Practice

Contract Type: Permanent

Posted On: 18/12/2025

Closing Date: 10/01/2026

How To Apply: Covering letter and up to date CV to [e-mail]