Account Support Analyst - Data-Driven Client Partner (On-site)

DXC; Cheltenham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading IT solutions company is looking for an Account Support Analyst in Cheltenham. The role involves transforming data into insights, supporting client account operations, and collaborating with cross-functional teams. Ideal candidates will have a Bachelor's degree in a related field and strong communication skills. The position offers competitive compensation and a robust benefits package, emphasizing a collaborative work environment.

Benefits

Private health/medical insurance

Childcare vouchers

Gym membership

Discounts on technology, groceries, travel and more

Qualifications

• Strong communication skills and a proactive approach to stakeholder engagement.
• Ability to build and maintain positive relationships with clients and internal teams.
• Good organizational skills and ability to manage multiple tasks.

Responsibilities

• Act as a primary point of contact for client account support.
• Manage and track client requests using Jira.
• Collaborate with cross-functional teams to meet client expectations.

Skills

Strong communication skills

Proactive stakeholder engagement

Organizational skills

Detail-oriented documentation

Education

Bachelor’s degree in Business, Communications, IT, or a related field

Tools

Jira

Job description

A leading IT solutions company is looking for an Account Support Analyst in Cheltenham. The role involves transforming data into insights, supporting client account operations, and collaborating with cross-functional teams. Ideal candidates will have a Bachelor's degree in a related field and strong communication skills. The position offers competitive compensation and a robust benefits package, emphasizing a collaborative work environment.