Account Manager

Lumanity Inc; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global strategic partner in healthcare seeks a skilled Account Manager in London. In this full-time role, you will oversee client projects, ensuring adherence to timelines and budgets while nurturing client relationships. Ideal candidates should have a Bachelor's degree and over 4 years of account management experience in healthcare, along with strong project management skills. Comprehensive benefits including competitive salary, health insurance, and generous holiday are offered.

Benefits

Competitive salary plus annual bonus scheme

Private health insurance plus enhanced dental and optical cover

Generous pension scheme

25 days paid holiday

Enhanced maternity and paternity pay for employees with 2+ years of service

Access to comprehensive Mortgage Advisor Service

Group income protection

Life assurance coverage at 4× base salary

EV car scheme

Qualifications

• 4+ years of account management experience in the pharmaceutical or healthcare industries.
• Ability to travel as needed.
• Demonstrated understanding of the clinical development process.

Responsibilities

• Ensure successful day-to-day account management from execution to completion of client projects.
• Serve as the primary client contact, facilitating and tracking projects.
• Prepare for and lead internal and client status meetings.

Skills

Account management experience

Project management skills

Strong financial acumen

Excellent organization

Education

Bachelor’s degree

Job description

Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life‑changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is generated, demonstrated, and communicated.

Responsibilities

• Ensure successful day‑to‑day account management from execution to completion of client projects.
• Serve as the primary client contact, facilitating and tracking projects and financial deliverables.
• Communicate client needs and expectations, ensure timelines develop, and identify and resolve potential issues.
• Prepare for and lead internal and client status meetings.
• Ensure the team follows all client‑required standard operating procedures and requirements.
• Alert internal departments of resourcing needs.
• Draft scope of work and budgets; secure internal alignment before submission to client.
• Monitor and adhere to approved budgets, reporting changes promptly.
• Maintain accurate financial spreadsheets to support internal and client needs.
• Submit invoices, accruals, etc. in a timely manner per SOPs.
• Accountable for actions discussed in monthly revenue and forecasting meetings.
• Provide timely and accurate project status updates and client‑requested reports.
• Drive organic growth on assigned accounts by developing and maintaining excellent, positive client relationships.
• Support and mentor junior team members on administrative and process tasks.
• Work with the Meeting Planning department to coordinate and execute virtual and live events.

Qualifications

• Bachelor’s degree.
• 4+ years of account management experience in the pharmaceutical or healthcare industries.
• Ability to travel as needed.
• Excellent project management skills (organization, prioritization, delegation).
• Demonstrated understanding of the clinical development process and strategic communication planning.
• Strong financial acumen.

Benefits

• Competitive salary plus annual bonus scheme.
• Private health insurance plus enhanced dental and optical cover.
• Generous pension scheme.
• 25 days paid holiday.
• Enhanced maternity and paternity pay for employees with 2+ years of service.
• Access to comprehensive Mortgage Advisor Service.
• Group income protection.
• Life assurance coverage at 4× base salary.
• EV car scheme and more.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Wholesale Drugs and Sundries

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