Account Lead - Data Centres (Technology, Consulting & Engineering Services)

Arcadis; Newcastle upon Tyne; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading consultancy firm in Newcastle upon Tyne is seeking an experienced Account Lead for Data Centres. This role involves managing client accounts, driving growth and collaborating with multidisciplinary teams to deliver innovative solutions in technology consulting. The ideal candidate will possess a strong background in the data centre industry and a proven record in strategic client management. Join a diverse and inclusive environment that values meaningful work and innovation.

Benefits

Diversity and inclusion initiatives

Opportunities for meaningful work

Qualifications

• Proven growth and business development capability.
• Experience as a senior client leader in technology sectors.
• Ability to leverage data-driven decision-making.
• Experience managing projects with global impact.

Responsibilities

• Deliver profitable account growth across the UK and Europe.
• Establish and maintain strong client relationships.
• Drive commercial growth in bookings and margin.
• Create and share market insights to support relationships.

Skills

Growth mindset

Data Centre industry understanding

Ability to inspire multidisciplinary teams

Strategic focus

Entrepreneurial attitude

Education

Relevant Engineering, Technical or Business Degree

Job description

Overview

Account Lead - Data Centres (Technology, Consulting & Engineering Services) at Arcadis – Newcastle upon Tyne, United Kingdom. This role focuses on growing a stable portfolio of existing and new data centre client accounts, supporting hyperscale, developer-operator and colocation clients.

Responsibilities

• Deliver profitable and stable account growth across the UK, Europe and potentially globally, aligned to each client’s specific needs.
• Establish and maintain strong, lasting relationships with existing and new clients, securing Arcadis as a trusted partner.
• Achieve exceptional client experience and positive outcomes across all aspects and locations of each portfolio client’s business.
• Bring the best of Arcadis to clients by coordinating services across the business to create client-specific, high-impact value propositions.

Role accountabilities:

Account Direction & Planning for Growth

• Develop and implement cross-regional/global account strategies aligned with Arcadis market sector strategies and each client’s diverse business needs.
• Translate account strategies into actionable annual and multi-year account plans with clear objectives and measurable outcomes.
• Ensure alignment across geographies, solutions and teams to deliver consistent value to the client.

Delivering Sustainable Growth

• Drive commercial growth in bookings and margin against annual targets.
• Expand Arcadis’ relationships across the client’s operations and key stakeholders across client locations.
• Create and share market insight, trends and thought leadership to support client relationship building and positioning.
• Create client opportunities through regular engagement, innovation and collaboration with client teams.
• Direct and lead pursuits, maintaining above-target win ratio.

Creating Differentiated Value Propositions

• Collaborate with Arcadis Solutions teams to create differentiated service offerings and value propositions tailored to the client’s needs.
• Prioritize client experience (CX) at every interaction, ensuring exceptional service and innovation.
• Develop and implement pursuit strategies for key opportunities with the client.
• Contribute to a positive, growth-oriented culture within the account team, emphasizing accountability and collaboration.
• Inspire multidisciplinary teams, aligning them around shared account objectives and supporting their professional growth.
• Mobilize talent across geographies and sectors to maximize impact, leveraging diverse perspectives and expertise.
• Collaborate with peers within Arcadis’ global sector teams to identify synergies and drive impactful initiatives.

Market Positioning

• Position Arcadis as a thought leader in the client’s sector, leveraging innovation, data and sustainability practices.
• Support marketing strategies (campaigns, events) to amplify Arcadis’ impact with the client.

Travel

Role requires travel to different client offices and site locations in the UK, Europe and potentially wider. Potential key locations include UK, Nordics, Dublin, Benelux, and may cover Germany, Italy, Spain and France. Candidates should expect to spend time regularly at client headquarters and on-site project teams on a rotating basis.

Qualifications & Experience

The successful candidate is likely to be in a DC / Technology Sector growth role today, seeking a stretching challenge as a senior strategic leader within a modern, inclusive and agile global consultancy.

• Relevant Engineering, Technical or Business Degree
• Background in design, engineering and program delivery consultancy services within the built asset context
• Growth mindset and well connected in the DC market to enable immediate impact
• Deep Data Centre industry understanding with proven growth and business development capability
• Proven track record of developing and implementing sales strategies to grow regional/global client accounts profitably
• Ability to inspire multidisciplinary teams and foster collaboration across geographies and functions
• Ambitious mindset with drive to meet/exceed targets
• Entrepreneurial attitude with strong commercial acumen and strategic focus
• Experience as a senior client leader in technology sectors (e.g., e-commerce, cloud, AI)
• Ability to navigate complex organizations and build lasting client relationships
• Strong ability to position Arcadis as a trusted advisor with innovative and sustainable solutions
• Experience working internationally across industries and functions, managing projects with global impact
• Ability to leverage data-driven decision-making and emerging technologies to create client value
• Experience attracting, developing and mobilizing talent in diverse markets

Why Arcadis?

We empower everyone to be their best. We value diversity and inclusion as core to delivering sustainable solutions and a better quality of life. We offer meaningful work and opportunities to create a lasting legacy with Arcadis.

Equality, Diversity, Inclusion & Belonging

We are committed to equality and inclusion and strive to be an employer of choice for all. Our six ED&I workstreams cover Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.

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