(37.5 Hrs) Full - time Retail Artist - Liberty | London Operations

Startops; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury beauty retailer in London is seeking a passionate Full-Time Retail Artist to provide personalized service and educate clients on luxury beauty products. The ideal candidate will have experience in the beauty industry, be customer-focused, and be able to work flexible hours. Join us to elevate the client experience at our Liberty counter.

Qualifications

• Previous retail industry experience, specifically within the beauty industry preferred.
• Must be able to follow brand and retailer image guidelines at all times.
• Flexible in working hours including days, nights, weekends, and special events.

Responsibilities

• Provide welcoming, personalized, professional service to all customers.
• Assist customers with product selection and application.
• Attain all targets and KPIs.

Skills

Customer service

Product application

Makeup artistry

Job description

Overview

(37.5 Hrs) Full-time Retail Artist - Liberty | London

Overview

Educate clients on Gucci Westman's makeup philosophy and product benefits

Location: London

Job Tags: Operations

About The Role

Full-Time Retail Artist

We are seeking an energetic, passionate Full-Time Retail Artist at our Liberty counter with a passion for clean, luxury beauty to educate clients on Gucci Westman's makeup philosophy while providing the highest level of client experience.

Responsibilities:

• Provide welcoming, personalized, professional service to all customers at all times
• Assist customers with product selection and application
• Provide shade recommendations and assist customers with product selection
• Stay up to date on Westman Atelier products and education; uphold brand guidelines
• Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job
• Practice proper hygiene guidelines when demonstrating products on clients
• Maintain consistent and effective clienteling and follow-up
• Achieve all targets and KPIs - AUS and IPT
• Record and report all OOS to manager; follow up to ensure timely replenishment
• Maintain cleanliness of counter and taster units/testers

Requirements:

• Previous retail industry experience, specifically within the beauty industry preferred
• Previous make-up artistry or luxury skincare experience preferred, however, we welcome applicants who are creative, excited, and eager to learn
• Must be able to follow brand and retailer image guidelines at all times
• Candidates with a passion for the clean, luxury beauty space are preferred
• Must be able to work fully flexible retail hours, including: days, nights, weekends, and special events