Courier jobs in United States
Senior Financial Services Customer Advocate
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apetito
Senior Financial Services Customer Advocate
Job summary
A leading financial services provider in the UK seeks a Senior Customer Service Representative in Stratford-upon-Avon. This office-based role provides exceptional customer service, assisting clients with financial services such as pensions and investments. You will engage directly with customers to address their needs, with a focus on empathy and support. The position offers a hybrid working model after training, along with a competitive salary and extensive benefits package including bonuses, pension contributions, and health plans.
Benefits
Qualifications
- Proven customer service experience over the phone or face-to-face.
- Ability to handle emotive conversations with confidence.
- Experience in using systems and databases.
Responsibilities
- Provide outstanding customer service to Financial Services customers.
- Support third-party representatives and customers with financial products.
- Perform compliance checks and document accurately.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.