Young People Services Night Support Worker

Stonepillow; Chichester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A youth support organization in Chichester is seeking a passionate night support worker to engage with young people in care. The successful candidate will provide person-centred support, manage a caseload, and work collaboratively with other professionals to ensure positive outcomes. Strong active listening and communication skills are essential, alongside a commitment to safeguarding. The position offers healthcare support, generous holiday allowance, and a stakeholder pension plan.

Benefits

Healthcare and wellbeing support

Medical cashback scheme

25 days holiday plus bank holidays

Stakeholder pension with employer contribution

Qualifications

• Kind and dedicated approach to support young people.
• Ability to work in challenging situations.
• Good knowledge of safeguarding and confidentiality.

Responsibilities

• Provide support in a person-centred way.
• Model positive engagement with young people.
• Manage individual caseload and documentation.
• Facilitate case reviews and coordinate referrals.

Skills

Active listening skills

Ability to motivate young people

Knowledge of Health and Safety

Excellent communication

Kind and persistent attitude

Job description

We are looking for individuals to join our young people services for Stonepillow as a night support worker. We are looking for someone who is inspiring and passionate about young people’s rights and building them a positive future.

We want to engage the successful candidate into how we work in a trauma‑informed approach and with kindness.

You will be working with 16+ Older Looked After Young People and Care Leavers that are in the care of West Sussex. You will be required to become familiar with legislation regarding young people in the care of local authority, and the robust Safeguarding, Whistleblowing and Health & Safety requirements.

Your duties will include:

• Providing support in a person‑centred way.
• Model a kind, positive, persistent, proactive manner to secure meaningful engagement with young people to bring about sustained outcomes for them; ensuring the team you work with are safe and the young people have a trusted safe adult in their life.
• To manage your own caseload, to ensure the following processes are maintained:
  • Produce an individual support and risk assessment, in line with our support model, incorporating the views of the young people.
  • Ensure that the voice of the YP is heard in all aspects of the case management process and is articulated to all partners involved.
  • To support the team leader to maintain detailed case file audits with properly documented correspondence and evidence of decision‑making processes and statutory safeguarding actions.
  • Facilitate case reviews quarterly with your line manager, your YP and all professionals linked to their support.
  • Support your line manager in managing and coordinating all referrals.
  • Ensure the YP are invested and working on their Life Skills Programme to gain independence.
  • Role model and be a proponent of ‘Unconditional Positive Regard’ to our YP and have a ‘never give up approach’ to supporting our YP.

In order to be successful in this role you will need:

• Have a kind and ‘never give up attitude’. To have the passion to support YP in achieving positive futures.
• Able to work in challenging situations.
• Good knowledge of Health and Safety, Safeguarding and Confidentiality and Ofsted.
• The ability to motivate and inspire YP to make positive life change.
• Ability to communicate with a wide range of people using excellent active listening skills to form healthy and constructive relationships.
• To update paper and computerised systems and ensure all occurrences throughout the shift are recorded.

The benefits of working at Stonepillow:

• Healthcare and wellbeing support including access to in‑app virtual appointments with NHS registered GPs and access to a comprehensive Employee Assistance programme with face‑to‑face counselling.
• A medical cashback scheme and retail discounts.
• Stakeholder pension, employer contribution of 5%
• 25 days holiday plus bank holidays (pro rata).

Other Opportunities

If you are looking for casual hours, we do have Relief Support Worker roles available within this team. The recruitment for Relief roles is managed through 1:1 Group.

We reserve the right to close this vacancy early if a high volume of applications have been received.

Early applications are encouraged, interviews will commence before the closing date if suitable candidates are identified.

Stonepillow is committed to safeguarding children, young people and vulnerable adults. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.