WRVS Services Welfare Officers

Valonline; Remote; GBP 24,000 - 27,000; Full time

Job summary

A voluntary organization supporting military personnel seeks a Welfare Officer to provide confidential support across varying UK military locations. The ideal candidate will have strong communication skills, experience with young adults, and a willingness to adapt to new environments. This role offers comprehensive training, accommodation, and competitive salary. The opportunity includes significant holiday time and benefits like a robust pension scheme.

Benefits

Free accommodation

Subsidised meals

37 days' holiday per annum

Excellent pension scheme (10% employer contribution)

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience with young adults is required.
• Willingness to relocate and live in military accommodation is vital.

Responsibilities

• Provide impartial welfare support to service personnel.
• Ensure smooth running of Services Welfare Centres.
• Compile monthly morale statistics for the Chain of Command.

Skills

Strong communication and interpersonal skills

Experience working with young adults

Self-motivated and adaptable

Ability to work evenings and weekends

Education

Full UK driving licence

UK passport

Job description

WRVS Services Welfare Officer (SWO) – Join Voluntary Action LeicesterShire (VAL)

We are looking for compassionate, independent professionals to provide confidential welfare support to UK military service personnel. This role is based at one of the military bases, with relocation to a new site every two years.

Salary of £24,355 per annum, rising to £26,651 after successful completion of a 6‑month probationary period.

Hours: 36 per week over 6 days, including evenings and weekends.

Location: Military base in the UK, rotating every two years.

Why join us?

• A role that truly makes a difference to service personnel.
• Opportunities to travel and experience life in unique locations.
• Comprehensive training and ongoing support.
• Free one‑person Officers mess accommodation.
• Subsidised food and drink.
• Opportunity to work abroad at a later stage.

Job Requirements

Essential

• Strong communication and interpersonal skills.
• Experience working with young adults.
• Ability to work evenings, weekends, and bank holidays.
• Self‑motivated, adaptable and able to work independently.
• Willingness to relocate and live in military accommodation away from home for extended periods.
• Full UK driving licence and UK passport.

Desirable

• Relevant experience (e.g., youth work, social work, teaching).
• Experience networking with agencies.
• Knowledge of the military environment (though not essential).

Job Responsibilities

• Provide impartial welfare support to service personnel and refer to the Chain of Command or appropriate agencies.
• Ensure smooth running of Services Welfare Centres, maintaining high standards in operations, activities, and health & safety.
• Compile monthly morale statistics and support the Chain of Command.
• Build strong relationships with welfare agencies and attend welfare meetings.
• Represent Services Welfare at formal functions, exhibitions, and events.
• Deliver induction presentations and attend training courses.
• Work flexibly, including occasional out‑of‑hours support.

Job Benefits

• Salary of £24,355 per annum, rising to £26,651 after successful completion of a 6‑month probationary period.
• Free accommodation and subsidised meals.
• 37 days’ holiday per annum (including UK bank holidays).
• 3 x WRVS Salary Death in Service Benefit (subject to qualification).
• Company sick pay.
• Employee benefits package including rewards website, 24‑hour doctor line, and financial support for dental/optical care.
• Excellent pension scheme (10% employer contribution).
• Free and confidential employee assistance programme with up to six face‑to‑face sessions.
• Access to award‑winning e‑learning and development opportunities.

Application note: The role is subject to satisfactory DBS/PVG check for the successful candidate.

Closing date: 26 January 2026 (may close early if sufficient applications are received).

As part of Royal Voluntary Service our goal at WRVS is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.