Worldwide Specialist Seller - Amazon Connect, Amazon Connect Sales & GTM Team - WWPS

F3 Learning; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading cloud service provider is seeking a sales specialist for Amazon Connect. This role involves driving revenue growth in the UK Public Sector, developing strategic relationships with enterprise-level clients, and collaborating with solutions architects. Ideal candidates will have a strong background in CCaaS/SaaS solutions and a passion for customer experience technologies. Success in this role requires advanced sales proficiency and the ability to communicate technical solutions effectively.

Qualifications

• Demonstrated sales proficiency in CCaaS/SaaS solutions.
• Strong understanding of customer experience and contact center technologies and operations.
• Proven track record of enterprise sales performance.

Responsibilities

• Drive revenue growth and market penetration for Amazon Connect solutions.
• Develop and execute sales strategies targeting enterprise accounts.
• Build and nurture relationships with key stakeholders.

Skills

Sales proficiency in CCaaS/SaaS solutions

Understanding of customer experience and contact center technologies

Technical aptitude for complex technology discussions

Enterprise sales performance

Job description

Overview

Worldwide Specialist Seller - Amazon Connect, Amazon Connect Sales & GTM Team - WWPS

Job ID: 3092816 | AWS EMEA SARL (UK Branch)

Transform constituent experiences for mission-driven organizations via Amazon Connect. As a key member of the team, you'll enable organizations to streamline complex communication challenges and drive innovative technological adoption across the United Kingdom's public sector.

Responsibilities

• Drive revenue growth and market penetration for Amazon Connect solutions in the United Kingdom Public Sector
• Develop and execute comprehensive sales strategies targeting enterprise-level accounts
• Build and nurture strategic relationships with key stakeholders at CxO levels
• Collaborate with Solutions Architects and Partner ecosystems to extend solution reach
• Create compelling value propositions that demonstrate tangible business outcomes

A day in the life

Your day will be a blend of strategic relationship building, technical exploration, and collaborative problem-solving. You\'ll engage with senior executives, technical architects, and innovative partners to design transformative solutions that drive organizational improvements.

About the team

We are a passionate group of customer experience enthusiasts dedicated to reshaping how organizations interact with their customers. Our team is at the forefront of cloud communication innovation, working collaboratively to deliver solutions that make meaningful impacts across industries.

About AWS

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn\'t followed a traditional path, or includes alternative experiences, don\'t let it stop you from applying.

Why AWS?: Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• Demonstrated sales proficiency in CCaaS/SaaS solutions
• Strong understanding of customer experience and contact center technologies and operations
• Technical aptitude with ability to discuss complex technological solutions
• Proven track record of enterprise sales performance

Preferred Qualifications

• Deep understanding of UK Public Sector technology landscape
• Experience with telecommunications, VoIP, and CRM/ERP application sales
• Background in complex solution integration
• Curiosity about emerging customer experience technologies

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.