Workshop Manager: Aftersales Leadership & Training

Cooks Motor Group; Bromley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive company in Bromley is seeking a Workshop Manager for their Volkswagen dealership. The role involves managing staff, ensuring high-quality customer service, and overseeing workflow and efficiency in the workshop. Candidates should have previous motor industry experience and a full UK driving licence. The position offers a range of benefits, including generous annual leave and ongoing professional development opportunities.

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Flexible working options

Training and development opportunities

24/7 access to healthcare professionals

Qualifications

• Motor industry experience is essential for this role.
• Ability to deliver exceptional customer service is crucial.
• Experience in a main dealer environment is preferred.

Responsibilities

• Implement training activities for workshop colleagues.
• Carry out warranty repairs as directed.
• Develop resource plans for the workshop.
• Manage, coach, and motivate workshop employees.
• Monitor compliance with statutory regulations.

Skills

Full UK Driving Licence

Motor Industry experience in a similar role

Able to work independently and as part of a team

Good communication

Attention to detail

Ability to work under pressure

Job description

A leading automotive company in Bromley is seeking a Workshop Manager for their Volkswagen dealership. The role involves managing staff, ensuring high-quality customer service, and overseeing workflow and efficiency in the workshop. Candidates should have previous motor industry experience and a full UK driving licence. The position offers a range of benefits, including generous annual leave and ongoing professional development opportunities.