Workshop Controller

Lloyd Motor Group; North Tyneside; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading family-run car retailer group in North Tyneside is seeking a Workshop Controller. The role requires overseeing technician efficiency and maintaining customer satisfaction while providing development opportunities for apprentices. The ideal candidate will join a supportive culture that values contributions and offers competitive benefits. The salary is £38,000 with OTE £45,000.

Benefits

33 days of annual leave, inclusive of Bank Holidays

Cycle to work scheme

Free flu jabs

Life Cover

Internal and manufacturer training

Responsibilities

• Responsible for the efficiency and utilization of technicians within the workshop team.
• Ensuring all work is completed timely and accurately, managing the customers expectations at all times.
• Reporting and seeking advice on any problems highlighted whilst work is being conducted.
• Keeping up to date with all technological developments.
• Providing job instructions to apprentices.
• Supporting all team members and working together for the benefit of the dealership.
• Run a thorough and quality VHC process.
• Have a thorough quality control process for all work carried out.

Job description

Posted 28 Nov 25 – Closing 31 Jan 26

An exciting opportunity has arisen for a Workshop Controller to join Lloyd BMW/MINI based in North Tyneside.

Salary: £38,000 basic salary with OTE £45,000

Role Responsibilities

• Responsible for the efficiency and utilization of technicians within the workshop team.
• Ensuring all work is completed timely and accurately, managing the customers expectations at all times.
• Reporting and seeking advice on any problems highlighted whilst work is being conducted, so that the customer is informed where delays result.
• Keeping up to date with all technological developments.
• Providing job instructions to apprentices in order that they develop the practical skills required.
• Supporting all team members and working together for the benefit of the dealership.
• Run a thorough and quality VHC process
• Have a thorough quality control process for all work carried out.

Company Benefits

• 33 days of annual leave, inclusive of Bank Holidays, effective from 2026.
• Cycle to work scheme.
• Free flu jabs.
• Life Cover.
• Internal and manufacturer training.

About Lloyd Motor Group

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.