Workshop Administrator – Keep the Workshop Running (Southampton)

Northgate Vehicle Hire Limited; Southampton; On-site; GBP 28,000; Full time

Job summary

A leading vehicle rental company based in Southampton is seeking a Workshop Administrator to facilitate smooth workshop operations. You will manage customer interactions, schedule maintenance and repairs, and ensure that the workshop runs efficiently. A strong background in customer service and planning is essential, along with an understanding of the motor trade. The position offers a competitive salary and various benefits including bonuses, annual leave, and employee wellness programs.

Benefits

Quarterly bonus scheme

24 days annual leave

Life assurance

Well-being services

Discounted gym memberships

Employee vehicle-leasing schemes

Pension and share scheme

Retailer discounts through Benefits App

Financial Wellbeing app (Wagestream)

Qualifications

• Strong customer service skills are essential for this position.
• Proven planning and administrative experience are required.
• An understanding of the motor trade will be beneficial in this role.

Responsibilities

• Serve as a critical link between customers and the workshop.
• Book vehicles for maintenance and repairs efficiently.
• Communicate progress to customers and handle approvals.

Skills

Customer service skills

Planning and administration skills

Understanding of motor trade

Job description

A leading vehicle rental company based in Southampton is seeking a Workshop Administrator to facilitate smooth workshop operations. You will manage customer interactions, schedule maintenance and repairs, and ensure that the workshop runs efficiently. A strong background in customer service and planning is essential, along with an understanding of the motor trade. The position offers a competitive salary and various benefits including bonuses, annual leave, and employee wellness programs.