Worcestershire CCC: Casual Stewards (Various positions) (Deadline – Jan 18)

Cricexec; Worcester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A cricket club in the UK is looking for Stewards to ensure the safety and enjoyment of spectators during matchdays and events. The role requires excellent communication skills, situational awareness, and teamwork, alongside a commitment to safety regulations. Applicants must be 18+, available during evenings and weekends, and ideally hold or be working towards a Level 2 certificate in spectator safety. Benefits include free parking and complimentary food on match days.

Benefits

Employee Assistance Programme

Free city centre parking

Stunning city centre location with iconic cathedral view

Complimentary food on match days

Qualifications

• Age 18+ due to licensing and safety regulations.
• Flexible availability, including evenings, weekends, and matchdays.
• Able to be in position for long periods and move around the ground.

Responsibilities

• Provide directions and support to spectators.
• Monitor crowd behaviour and report incidents.
• Check tickets and manage entry points.
• Act in emergencies calmly and quickly.
• Deliver friendly customer service.

Skills

Excellent communication

Situational awareness

Teamwork

Problem-solving

Professionalism

Education

Level 2 certificate in spectator safety

Job description

Link to Apply: https://apply.workable.com/worcestershire-county-cricket-club/j/8DF297FABF/

We are seeking enthusiastic and reliable Stewards to join our matchday and events team at the County Cricket Ground. Stewards play a vital role in ensuring the safety, comfort, and enjoyment of all spectators, staff, and players. This is a customer-facing position requiring professionalism, attentiveness, and a proactive approach to crowd management.

Key Responsibilities

• Spectator assistance: Provide directions, information, and support to visitors throughout the ground.
• Safety and security monitoring: Maintain awareness of crowd behaviour, identify risks, and report incidents promptly.
• Access control: Check tickets, manage entry points, and ensure restricted areas remain secure.
• Emergency response: Act quickly and calmly in the event of fire, medical emergencies, or evacuations.
• Customer service: Deliver a friendly and professional service, resolving queries and complaints effectively.
• Compliance: Uphold stadium regulations, health and safety standards, and safeguarding policies.

Other Responsibilities

• Be proactive in promoting inclusiveness across the club and reporting any discrimination that you witness.
• Be committed to safeguarding and promoting the welfare of children, young people and adults at risk that visit the Club.
• Promote a positive environment that is welcoming, friendly and supportive.
• Foster a culture of togetherness and commit to contributing to a strong team ethic.

The nature of our work and the size of our team here at Worcestershire County Cricket Club requires everyone to be flexible, motivated and an excellent team player.

This Job Description is not an exhaustive list of tasks but represents the key duties and responsibilities required by the role. You may be required to take on such reasonable additional or other responsibilities and tasks as we need from time to time.

Skills & Attributes

• Excellent communication: Clear, confident, and approachable with strong interpersonal skills.
• Situational awareness: Ability to remain alert and responsive in busy environments.
• Teamwork: Work collaboratively with fellow stewards, supervisors, and emergency services.
• Problem‑solving: Handle unexpected situations calmly and effectively.
• Professionalism: Represent the cricket club with integrity and courtesy.

Requirements

• Age 18+ (due to licensing and safety regulations).
• Flexible availability, including evenings, weekends, and matchdays.
• Hold or be working towards a Level 2 certificate in spectator safety.
• Able to be in position for long periods and move to other locations around the ground when required.
• Right to work in the UK.

Closing date for applications is Sunday 18th January 2026.

Worcestershire County Cricket Club recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Benefits

Hours, benefits and salary: This is a casual role with no minimum guaranteed hours. You will be required to work during the cricket season from 1st April to 30th September and the hours of work will include evenings and weekends. The salary for this role meets National Minimum Wage.

• Employee Assistance Programme
• Free city centre parking
• Stunning city centre location with iconic cathedral view
• Complimentary food on match days.