Welcome Host

Portico Corporate Reception Management Ltd; City of Edinburgh; On-site; GBP 32,000; Full time

Job summary

A leading corporate reception management firm in the United Kingdom seeks enthusiastic Welcome Hosts to create a welcoming experience at a new workplace for a law firm. The role requires strong customer service skills and the ability to manage multiple tasks in a fast-paced environment. You'll be responsible for greeting visitors and ensuring a friendly atmosphere while on your feet throughout the day. The position offers a competitive salary and excellent benefits.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training and development opportunities

Qualifications

• Experience as a Doorman or Concierge is beneficial.
• Personable and presentable demeanor is essential.
• Ability to manage time effectively and handle queries.

Responsibilities

• Act as the first point of contact for visitors and clients.
• Create a welcoming and friendly atmosphere in the workplace.
• Maintain a calm presence while assisting others.

Skills

Customer-first mindset

Time management

Professionalism

Empathy

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Our client, a world-renowned law firm based near Moorgate Station, is preparing to open the doors to a brand-new workplace — and we’re looking for exceptional Welcome Hosts to help bring this space to life.

As a Welcome Host, you’ll be the first point of contact for everyone entering the building, from colleagues to clients and guests. You’ll set the tone for the day with a friendly welcome, a proactive attitude, and a genuine passion for creating meaningful connections.

This role calls for someone who is constantly on the move, ready to help wherever needed, while maintaining a calm and approachable presence.

You’ll play a key part in shaping the welcome experience, helping to build a culture that’s inclusive, energising, and inspiring. If you thrive in fast-paced environments, love interacting with people, and want to be part of something transformative, we’d love to hear from you.

Hours: 40 hours per week, with shifts between 7am-10pm. Monday-Friday.
Salary: £32,000

This is a physically active role, and you’ll be on your feet for most of the working day. This role would be great for someone who has Doorman or Concierge experience.

We’re looking for personable and presentable people, with a strong customer-first mindset. You’ll excel at managing your own time, prioritising tasks, and handling queries with professionalism and empathy.

While experience in a law firm is a bonus, it’s not essential — what matters most is your ability to connect with people and deliver a consistently high standard of service.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.