Welcome Host

Portico Corporate Reception Management Ltd; Bristol; On-site; GBP 29,000; Full time

Job summary

A leading corporate reception management company in Bristol is seeking a Welcome Host to elevate visitor experiences at a prestigious international bank. This role involves providing high-quality client care, managing reception duties, and ensuring excellent service. Candidates need exceptional communication skills, attention to detail, and a proactive approach to handle multiple requests effectively. Previous customer service experience is essential, alongside a flexible 'can-do' attitude. Competitive salary of £28,305 per year is offered.

Benefits

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Access to a discounts and benefits platform

Excellent training and development opportunities

Qualifications

• Must have previous experience in a customer service or front-of-house role.
• Proactive, flexible and a can-do attitude required.
• Ability to manage multiple requests simultaneously.

Responsibilities

• Provide the highest level of client care and personal service.
• Manage reception, welcome services, and answer queries.
• Ensure a positive visitor experience and service excellence.

Skills

Excellent communication skills

Exceptional attention to detail

Proactive and flexible attitude

Ability to engage and create rapport

Job description

About Portico

Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds acidentes of diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Location

Would you like to be based at the Bristol offices of one of the largest international到底 banks in the world?!

Position Overview

We are looking for a Welcome Host (Colleague Support Host) to help the team in place to ensure that this prestigious bank remains a trailblazer for positive visitor experience and service excellence.

Responsibilities

The role of the Colleague Support Host is to provide the highest level of client care and personal service to all stakeholders in the Clients’ business.

This involves reception, welcome services, hosting and answering queries related to the office space.

Working Hours & Compensation

Shifts: 40 hours per week, shifts between 7 am - 4:30 pm, from Mon‑Fri.

Salary: £28,305 per annum.

Requirements

The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can‑do attitude.

The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously.

Previous experience in a customer service role or front‑of‑house role essential.

Benefits

• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
; 24‑hour confidential helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.