Waste Services Engagement Officer

South Holland; Spalding; On-site; GBP 24,000 - 32,000; Full time

Job summary

A local government authority is looking for an Engagement Officer to spearhead changes in waste and recycling services. This role involves engaging with residents and stakeholders, promoting understanding and compliance for a successful service launch. Ideal candidates should possess strong communication skills and be adaptable, with a full driving license. This position offers significant community impact, as well as various benefits, including flexible working arrangements and generous leave policies.

Benefits

Local Government Pension Scheme, 23.8% employer contribution

Generous annual leave scheme

Employee Assistance Programme

Flexible Working Policy

Excellent career progression and training opportunities

Qualifications

• Experience in a similar role is helpful but not essential.
• Confidence to work outdoors in all weather conditions.
• A full driving licence is required.

Responsibilities

• Engage directly with residents, businesses, and stakeholders.
• Build understanding and encourage participation in the new service.
• Adapt to different situations and work as part of a team.

Skills

Strong communication skills

Ability to engage confidently with people

Flexibility in working hours

Problem-solving skills

Job description

Join us in shaping the future of waste and recycling in South Holland!

South Holland District Council is creating a brand-new engagement team as we launch a major transformation of our Waste & Recycling Collection Service in October 2026. This is your chance to make a real difference in your community.

As an Engagement Officer, you’ll be the face of this change—working directly with residents, businesses, and stakeholders to build understanding, encourage compliance and participation, and ensure the success of our new service.

You’ll thrive in this role if you:

• Enjoy connecting with people and building positive relationships
• Can adapt to different situations and work both independently and as part of a team
• Are ready to take initiative and find solutions when challenges arise

What are we looking for?

• We’re looking for someone with strong communication skills and the ability to engage confidently with people, accompanied by previous experience in a similar role
• A flexible approach to working hours, including occasional evenings and weekends
• A full driving licence and the ability to independently and reliably travel across the district
• The confidence to work outdoors in all weather conditions

You don’t necessarily need to come from a waste or environmental background to succeed in this role. If you have transferable skills, enjoy working with people, and are willing to learn, we’ll support you with full training. Previous experience is helpful but not essential.

This is more than a job—it’s an opportunity to help create a cleaner, greener South Holland. If you’re passionate about the environment and want to be part of something that matters, we’d love to hear from you.

Please read the job description before applying to understand the full duties and what we’re looking for, so you can be sure this role is right for you.

If you are interested in having a confidential conversation about the role, please contact Russell Hutchinson via email, [e-mail] and you will receive a call back.

Benefits

• Local Government Pension Scheme,23.8% employer contribution
• Generous annual leave scheme +option to buy more
• Employee Assistance Programme
• Employee Benefits Platform including retail, holiday, and leisure discounts
• Cycle to work scheme*
• Flu Jabs
• Free Eye Test voucher for regular screen users
• Flexible Working Policy
• Agile Working Policy*
• Excellent career progression and training opportunities
• Long Service Recognition*

*Certain restrictions may apply

About Us

Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovative areas of work.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.