Warranty Administrator

Perrys Motor Sales Ltd; Rotherham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent car dealership in Rotherham is seeking a Warranty Administrator to manage the warranty process within the service department. This role requires at least 12 months of warranty administration experience and proficiency with systems like 1link and Kerridge. The successful candidate will ensure documentation accuracy, communicate with technicians and customers, and prepare performance reports. Benefits include training access and a company pension scheme.

Benefits

Access to training programs

Company pension scheme

Employee discount

Qualifications

• At least 12 months’ experience in warranty administration or service administration.
• Proficiency with warranty and dealer management systems.
• Exceptional organisational skills and attention to detail.

Responsibilities

• Coordinate the full warranty process within the service department.
• Manage warranty claims end-to-end, ensuring documentation meets standards.
• Communicate with technicians and customers to resolve claim issues.
• Maintain accurate records of all warranty claims.
• Review claims data to identify trends and improve accuracy.
• Perform audits on warranty documentation.
• Prepare and present warranty performance reports.

Skills

Warranty administration experience

Proficiency with warranty systems

Organisational skills

Attention to detail

Tools

1link

Kerridge

Job description

Warranty Administrator - Rotherham, South Yorkshire

Perrys Vauxhall Rotherham

Sector: Service

Vacancy Type: Permanent

Negotiable

Description:

Warranty Administrator - Perrys Vauxhall Barnsley

Hours: To be discussed

Salary: Negotiable, depending on experience

Perrys is one of the UK’s largest car dealership groups, operating since 1908 with over 50 branches nationwide. We’re an official franchised dealer for many of the country’s top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

Warranty Administrator Role

• Coordinate the full warranty process within the service department, collaborating with Service Advisors and Management
• Manage warranty claims end-to-end, ensuring documentation meets both group and manufacturer standards
• Communicate with technicians, customers, and vehicle manufacturers to resolve claim issues and update on statuses
• Maintain accurate records of all warranty claims, including paperwork, correspondence, and approvals
• Review claims data to identify trends and improve claim accuracy and process efficiency
• Perform audits on warranty documentation and processes to ensure compliance with internal policies and manufacturer guidelines
• Prepare and present warranty performance reports and KPIs to management

Key Requirements

• At least 12 months’ experience in warranty administration or service administration at a main dealer or similar environment
• Proficiency with warranty and dealer management systems, such as 1link, Kerridge
• Exceptional organisational skills, attention to detail, and ability to manage multiple workflows

Company Benefits

• Access to training programs
• Company pension scheme
• Employee discount

Any applications will be 100% confidential.

Perrys Motor Sales have partnered with Octane Recruitment to manage their recruitment. If your CV meets the requirements, Octane Recruitment will contact you to discuss and then forward your details to the relevant site.