Volunteering Support Leader

Canal & River Trust; United Kingdom; On-site; GBP 29,000; Full time

Job summary

A UK charity focused on waterways is seeking a Volunteering Support Leader to integrate and support volunteers within construction teams. Responsibilities include recruiting volunteers, scheduling support, and ensuring engagement processes are followed. Ideal candidates will have experience working with volunteers, a relevant NVQ or BTEC qualification, and a valid UK driving license. The role offers an annual salary of £28,470 and a range of employee benefits including holidays and progressive learning tools.

Benefits

Annual salary of £28,470

25 days paid holiday

Competitive contributory DC pension scheme

Employee benefits including store discounts

2 days paid volunteering leave

Qualifications

• Experience working with and leading volunteers.
• Valid UK driving licence is essential.
• Experience in a relevant outdoor or environmental setting.

Responsibilities

• Recruit and engage new volunteers through outreach.
• Integrate new volunteers into regional construction teams.
• Liaise with Construction Managers to identify needs.

Skills

Volunteer engagement

Communication skills

Customer service awareness

Education

NVQ Level 3 or BTEC Level 3 in an appropriate subject

Tools

Mobile devices for calls and data entry

Job description

Volunteering Support Leader

Join to apply for the Volunteering Support Leader role at Canal & River Trust

This role will logistically and administratively aid the integration of volunteers within our Direct Services Construction teams. Experience in construction/maintenance environments is beneficial to identify suitable volunteering opportunities.

Key responsibilities

• Recruit and engage new volunteers through meet & greets, open days, and community outreach.
• Integrate new volunteers into regional construction teams, coordinate inductions and training.
• Liaise with Construction Managers and Site Supervisors to identify needs and opportunities.
• Support volunteer training, PPE and equipment requirements.
• Assist with day‑to‑day scheduling of volunteering support on key construction projects.
• Ensure correct volunteer engagement processes are followed.

Qualifications

• NVQ Level 3 or BTEC Level 3 in an appropriate subject or equivalent experience.
• Experience working with and leading volunteers.
• Basic IT skills and comfortable with mobile devices for calls and data entry.
• Valid UK driving licence is essential.
• Great communication and customer service awareness; the face of the Trust on waterways.
• Experience in a relevant outdoor or environmental setting.

What we offer

• Annual salary of £28,470 plus a competitive contributory DC pension scheme with double contribution up to 10%.
• 25 days paid holiday, increasing to 27 days after 3 years, plus Bank Holidays.
• Free access to specialist counselling and a range of employee benefits including store discounts and boating holiday discounts.
• Progressive learning tools and CPD access.
• 2 days paid volunteering leave.