Volunteer - Gargowan Cafe

The Ayrshire Community Trust limited; Kilmarnock; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local charity organization in Kilmarnock is seeking volunteers for the Gargowan Café. Volunteers will greet guests, serve food and drinks, and ensure a positive visitor experience. Gain hands-on experience in hospitality while making a difference in the community. Training and support will be provided, alongside reimbursement for travel costs.

Benefits

Travel expenses refunded

Volunteer benefits package

Qualifications

• Strong communication skills.
• Ability to work in a fast-paced environment.
• Basic food hygiene awareness.

Responsibilities

• Taking food and drink orders.
• Serving visitors food and refreshments.
• Cleaning tables and general area.
• Preparing orders and handling payments.
• Dealing with enquiries and complaints.

Job description

Overview

There are various volunteering opportunities available within North Ayrshire. Please browse the selection below to find a suitable volunteering opportunity in your local area:

The Ayrshire Hospice provides excellence in palliative and end of life care for patients and their families. We support people who are aged 16 years and over, who have a diagnosis that is life limiting. Our care seeks to improve quality of life through symptom control, emotional and spiritual care, social care and personal care when needed at the end of life. We also offer specialist services including pharmacy, physiotherapy and occupational therapy, as well as complementary therapy and Respite and Response services. Care is provided in NHS Ayrshire and Arran hospitals, care homes and people’s own homes as well as in our In-Patient Unit and Living Well Hubs. We can provide care anywhere a person considers their home to be.

Role

Volunteer - Gargowan Café

Joining our fantastic team, you will be one of our friendly faces in greeting guests with a warm and welcoming smile as well as giving them an unforgettable hospitality experience.

At the very heart of our new Hospice home, Gargowan Café is a bright, light-filled space to relax, refuel and enjoy fresh, local flavours. Open Monday to Saturday, 8:30am – 2:30pm.

Key Responsibilities

• Taking food and drink orders for table service
• Serving visitors food and refreshments
• Cleaning tables and general area, possibly including in servery to support catering staff
• Preparing orders for customers and taking payment through the epos system
• Deal with all enquiries in a professional manner and direct any complaints, if required, to the most appropriate person
• Awareness of allergy concerns and basic food hygiene
• Providing an unforgettable visitor experience
• Cleaning down of all equipment and the kitchen servery
• Collection of necessary food items from the main kitchen
• Working within a fast paced environment
• Food preparation in accordance to company spec sheets
• Welcoming guests upon arrival
• Setup of the cafe and servery for the start of service
• Closing down procedures after 2.30pm
• Cleaning schedules and compliance completed daily

What you will gain

• A platform to showcase and develop hospitality and communication skills
• The opportunity to gain experience in the charity sector
• Take on a new challenge and meet new people
• Opportunity to make a difference to your community
• Learn and develop new skills and use existing skills to help others
• Training and support to carry out your role
• Take advantage of the unique Ayrshire Hospice volunteer benefits package

Travel expenses

Travel costs refunded

Support

All successful applicants will be expected to attend a ‘get to know you chat’ and training before being appointed as an Ayrshire Hospice volunteer.