Value Account Manager New London, UK

Mesh-AI Limited; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A forward-thinking tech company located in Greater London is seeking a Value Account Manager to drive customer success and maximize value for strategic accounts. This role involves building relationships with partners, tracking account health, and providing consultation to support their business needs. Candidates should be passionate about sales, data confident, and excellent in collaborating with teams. The position offers a competitive compensation package and a hybrid working model.

Benefits

Private Medical Insurance

27 days holiday plus volunteering days

Hybrid working pattern

Travel Loans and discounts

Qualifications

• Passionate about sales and account management.
• Curious about partners’ success.
• Confident in data-driven decision making.

Responsibilities

• Engage with existing EA partners and build relationships.
• Collaborate with Account Managers for product value.
• Track and report on account health and adoption.

Skills

Sales and account management

Data analysis

Collaboration

Organizational skills

Tools

CRM software

Microsoft Teams

Zoom

Job description

Company Overview

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

Role

The Value Account Manager (VAM) is responsible for driving customer success and maximizing the value delivered to strategic accounts. The VAM acts as a trusted advisor, guiding customers through adoption, optimization and expansion opportunities within our Estate Agency (EA) business.

What you’ll be doing

• Engage with a high-volume portfolio of existing Estate Agency (EA) partners, building strong relationships over the phone and through video calls.
• Collaborate with the Account Managers to drive value of our products and services.
• Present training to partners when needed online via Teams/Zoom etc.
• Track and report on account health, adoption, and value realization.
• Coach partners on how to use powerful tools like RM Plus, Opportunity Manager, Online Agent Valuation etc. to help their business.
• Maintain a CRM database.
• Attend departmental and full sales team meetings.
• Use your expertise to consultatively uncover our partners’ successes and challenges, then translate performance data into actionable insights that drive real value.
• Hit weekly KPIs, boost retention, and make a difference with every call.

Who you are

• Passionate about a career in sales and account management – this is a brilliant entry point where you can make your mark and grow with us.
• Genuinely curious about your Partners’ success and want to help them achieve their goals.
• Data confident: you know your way around numbers and can tell stories with data.
• Team player: you’re all about collaboration, learning, and sharing success.
• Engage in self-development and ongoing training while actively collaborating with your team and manager.
• Stay resilient and confident, even when conversations are tough – you’ll keep your cool and find solutions.
• You’ll be super organised.

Benefits

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

Equal Opportunities

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity.

Eligibility

By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.