UX Designer Ops & Regs

The Design Project; Salford; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A large financial services company in Salford is looking for a mid-level UX Designer specializing in Operations & Regulations. The role involves improving internal tools and processes through effective design strategies, conducting user research, and collaborating with cross-functional teams. Candidates should have 2-3 years of experience in UX design, a strong portfolio, and expertise in user-centred design practices. The company offers a hybrid working model and a comprehensive benefits package, including a salary range of £40,000 to £55,000 annually.

Benefits

Generous holiday entitlement starting at 25 days

Pension scheme with matched contributions

Discretionary bonus scheme

Health cash plan

Free on-site gym

Support for professional development

Qualifications

• 2-3 years of professional experience as a UX Designer.
• Proven ability to manage UX design projects from conception to implementation.
• Experience working within cross-functional teams.

Responsibilities

• Lead end-to-end design projects focused on internal tools and operational processes.
• Conduct user research and collaborate with diverse teams.
• Develop wireframes and prototypes to communicate design solutions.

Skills

User-Centred Design (UCD)

Wireframing

Prototyping

Visual Design Principles

Analytical Skills

Communication Skills

Education

Strong portfolio demonstrating UX design

Background in HCI, Design, Psychology

Tools

Figma

Adobe XD

Sketch

Job description

Overview

Job Title: UX Designer - Ops & Regs
Company: AJ Bell
Location: Salford, England, United Kingdom
Job Type: Full-time
Category: User Experience (UX) Design / Operations Technology
Date Posted: 2026-01-19
Experience Level: Mid-level (2-3 years)
Remote Status: Hybrid

This role focuses on enhancing internal user experiences for agents and customers by improving internal tools and processes, a critical aspect of operational efficiency and GTM (Go-To-Market) enablement. The UX Designer will lead end-to-end design projects, from discovery and research through to implementation, ensuring designs are grounded in real-world insights from internal teams. A key responsibility involves mapping and simplifying complex operational processes, translating them into clear and efficient digital journeys for internal teams, directly impacting productivity and regulatory compliance. The position requires close collaboration with developers, business analysts, and stakeholders to ensure seamless delivery and contribute to a robust and accessible design system.

📝 Enhancement Note: While the title is "UX Designer," the explicit focus on "Ops & Regs," internal tools, operational processes, and regulatory compliance strongly positions this role within the broader GTM Operations and Revenue Operations technology enablement space. The emphasis on understanding internal workflows and improving agent/customer experiences through digital means is a core function of operations-focused UX.

📈 Primary Responsibilities

• Lead the end-to-end design delivery of projects, encompassing discovery, user research, ideation, wireframing, prototyping, and final implementation phases for internal tools and processes.
• Conduct in-depth qualitative research by spending time directly with internal teams (agents, operational staff) to deeply understand their day-to-day workflows, identify pain points, and gather insights for design solutions.
• Develop low-fidelity wireframes and high-fidelity interactive prototypes to effectively communicate design concepts, user flows, and interaction models to stakeholders and development teams.
• Collaborate closely with cross-functional teams, including developers, business analysts, product managers, and compliance officers, to ensure designs are technically feasible, meet business requirements, and adhere to regulatory standards.
• Drive iterative design processes by actively seeking and incorporating feedback from user testing, data analysis, and stakeholder reviews to continuously refine and improve the usability and effectiveness of digital solutions.
• Contribute to the development, maintenance, and evolution of the company's design system, creating and updating components to ensure consistency, accessibility, and adherence to product roadmaps, while also holding teams accountable for correct usage and adoption.
• Liaise with the dedicated UX research team and independently set up and conduct user testing sessions to validate design hypotheses and gather empirical evidence for design decisions.
• Act as a vocal advocate for UX best practices and user-centred design principles across the business through presentations, internal blog posts, workshops, and proactive engagement.
• Contribute actively to a positive and collaborative team culture by participating in weekly/monthly show-and-tell sessions, design critiques, and mentoring junior team members.
• Map, analyze, and simplify complex operational and regulatory processes, translating these into intuitive and efficient digital user journeys for internal teams, thereby enhancing operational efficiency and compliance.

📝 Enhancement Note: The responsibilities clearly indicate a significant focus on operational process improvement and GTM enablement through UX. The emphasis on internal tools, regulatory compliance, and understanding agent workflows aligns this role with operations-centric UX design, requiring a blend of design skills and business process acumen.

🎓 Skills & Qualifications

Education:

• While no specific degree is mandated, a strong portfolio demonstrating UX design principles and practical application is paramount.
• A background in Human-Computer Interaction (HCI), Design, Psychology, or a related field is beneficial for understanding user behaviour and cognitive processes.

Experience:

• 2-3 years of professional experience in a dedicated UX Designer role, either within an agency environment or in-house.
• Proven experience in managing and delivering UX design projects from initial concept through to final implementation.
• Demonstrated ability to work effectively within cross-functional teams and collaborate with technical and non-technical stakeholders.

Required Skills:

• Expertise in User-Centred Design (UCD) principles and methodologies, with a strong understanding of user research techniques.
• Proficiency in creating wireframes and interactive prototypes using industry-standard design tools (e.g., Figma, Sketch, Adobe XD).
• Solid knowledge of visual design principles, including layout, typography, colour theory, and their application in digital interfaces.
• Understanding of accessibility standards (e.g., WCAG) and best practices for designing inclusive digital products.
• Strong analytical and problem-solving skills, with the ability to break down complex issues into actionable design solutions.
• Excellent communication and interpersonal skills, capable of articulating design decisions, presenting ideas clearly, and collaborating effectively with diverse teams.
• Natural creativity and a curious mindset, with a passion for understanding user needs and exploring innovative design solutions.
• Adaptability and a willingness to learn new tools, techniques, and domain-specific knowledge (e.g., regulatory environments).

Preferred Skills:

• Experience or demonstrated interest in UX research methodologies, including usability testing, user interviews, and survey design.
• Familiarity with service design principles and their application in mapping customer and user journeys.
• Understanding of working within CASS (Customer Asset Protection Scheme) regulations, broader compliance frameworks, or other regulatory restrictions relevant to financial services.
• Experience in using, contributing to, or building design systems to ensure brand consistency and efficient design workflows.
• Exposure to working with internal tools or enterprise software design.

📝 Enhancement Note: The required experience level of 2-3 years suggests a mid-level designer capable of independent project work but still benefiting from guidance. The preferred skills, particularly around regulatory compliance and design systems, are highly relevant for an operations-focused role, indicating a need for designers who can navigate complex business environments.

• Showcase at least 2-3 end-to-end UX design projects that demonstrate your process from problem identification to solution.
• Include case studies that highlight your approach to understanding user needs, particularly within complex environments or for internal stakeholders.
• Present wireframes, user flows, interactive prototypes, and final visual designs, clearly explaining the rationale behind key design decisions.
• Demonstrate an understanding of accessibility principles and how they were integrated into your designs.
• If possible, include examples of contributions to or work with design systems, illustrating component design, consistency, and system thinking.

📝 Enhancement Note: For an operations-focused UX role, the portfolio should emphasize the ability to understand and improve complex workflows, especially those with regulatory implications. Demonstrating proficiency in simplifying these processes into usable digital experiences for internal teams will be crucial.

Process Documentation:

• Clearly articulate the UX process followed for each project, detailing stages such as discovery, research, ideation, prototyping, testing, and iteration.
• For operational process mapping responsibilities, include examples or descriptions of how you've visualized complex workflows and simplified them into digital user journeys.
• If applicable, detail how you've used feedback loops and data (qualitative or quantitative) to iterate on designs and achieve measurable improvements.
• Showcase an understanding of collaborating with developers and business analysts, demonstrating how you've translated design requirements into technical specifications.

📝 Enhancement Note: For an operations-focused UX role, the portfolio should emphasize the ability to understand and improve complex workflows, especially those with regulatory implications. Demonstrating proficiency in simplifying these processes into usable digital experiences for internal teams will be crucial.

Salary Range:

• Based on industry benchmarks for a Mid-level UX Designer in the North West England region (Salford/Manchester) and considering AJ Bell's status as a large, established financial services company, the estimated salary range is between £40,000 and £55,000 per annum.
• Generous Holiday Entitlement: Starting at 25 days, increasing with service up to 31 days.
• Holiday Buy/Sell Scheme: Flexibility to manage your holiday allowance.
• Pension Schemes: Matched contributions up to 6% to support long-term financial planning.
• Discretionary Bonus Scheme: Potential for annual bonus based on company and individual performance.
• Share Awards: Annual free share awards scheme, aligning employee success with company growth.
• Buy As You Earn (BAYE) Scheme: Opportunity to acquire company shares.
• Health Cash Plan (Medicash) for everyday healthcare expenses.
• Discounted private healthcare scheme and dental plan.
• Free on-site gym with a range of free classes.
• Employee Assistance Programme (EAP) for confidential support.
• Sick pay+ pledge and enhanced family leave policies (maternity, paternity, shared parental).
• Discounted nursery fees at Kids Planet on Exchange Quay.
• Loans for travel season tickets.
• Parking at Exchange Quay.
• Professional Development:
  • Dedicated time for proof-of-concepts and assessing new technologies.
  • Support to attend conferences, events, and meet-ups.
  • Paid time off for volunteer work.
  • Personal development programmes, ongoing technical training, and professional qualification support.
  • Talent management programmes.
• Recognition & Social:
  • Peer recognition scheme with rewards.
  • Monthly leadership breakfasts and lunches.
  • Calendar of social events (payday drinks, parties).
  • Charitable giving opportunities through salary sacrifice.
• Work Environment: Casual dress code, access to benefits from sponsorship deals.

Working Hours:

• Standard full-time working hours are assumed to be around 40 hours per week. The hybrid model requires a minimum of 50% of working time in the office per month. An initial period may require full-time office presence for onboarding.

📝 Enhancement Note: The salary estimate is based on typical mid-level UX Designer roles in the UK's North West, factoring in AJ Bell's industry (financial services) and company size. The extensive benefits package is directly pulled from the provided text, highlighting AJ Bell's commitment to employee well-being and development, which is attractive to operations professionals seeking stability and growth.

Industry: Financial Services (Investment Platform)AJ Bell operates within the dynamic and highly regulated UK financial services sector, specifically as a leading investment platform provider. This industry context means a strong emphasis on security, compliance, data integrity, and user trust. For operations and UX roles, this translates to designing within strict regulatory frameworks and ensuring robust, reliable digital experiences for both internal users and external customers managing their investments.

Company Size: Over 1,500 employees.As a large, established FTSE 250 company, AJ Bell offers the stability and resources of a significant organization. For operations professionals, this typically means well-defined processes, opportunities for specialization, and a structured career path. The company's growth trajectory (over 640,000 customers, £103.3 billion in assets) indicates a fast-paced environment where operational efficiency and scalable solutions are paramount.

Founded: December 2018 (as a public company, with a longer operational history).AJ Bell's listing on the London Stock Exchange in 2018 signifies a mature business with established governance and strategic direction. The company's sustained recognition as one of the UK's 'Best 100 Companies to Work For' and a Great Place to Work® indicates a positive and supportive work environment.

Team Structure

• The UX Ops & Regs team is described as a "small but growing squad" within a "larger centralised UX function." This suggests a collaborative, potentially agile team environment with opportunities to influence and shape the team's direction.
• The team includes designers at various levels, including an apprentice, indicating a commitment to mentorship and talent development.
• The team actively supports Women in Tech initiatives, pointing to a commitment to diversity and inclusion.

Methodology

• User-Centred Design: This is explicitly stated as a core principle, guiding all design efforts to ensure solutions meet user needs.
• Data-Driven Insights: The role emphasizes spending time with internal teams and liaising with the research team to gather insights, suggesting a data-informed approach to design.
• Iterative Design: The process involves using feedback and data to refine solutions, highlighting an agile and iterative development cycle.
• Design System Contribution: Active involvement in building and maintaining a design system points to a focus on consistency, scalability, and efficiency in design and development.

📝 Enhancement Note: The financial services industry context is crucial for operations roles, emphasizing the need for precision, compliance, and robust systems. AJ Bell's size and reputation suggest a structured yet dynamic environment for professional growth. The team structure implies a blend of autonomy and collaborative support.

Operations Career Level

Mid-level UX DesignerThis role is positioned as a "Middleweight UX Designer" with 2-3 years of experience. It signifies a step beyond entry-level, where the individual is expected to take ownership of design projects from start to finish, conduct user research independently, and contribute meaningfully to the design system. This level often involves problem-solving complex user issues within defined operational constraints and collaborating effectively with cross-functional teams. The focus on internal tools and operational processes means the career path can lead to specialized UX roles within operations, GTM technology, or product management focused on internal platforms.

Reporting Structure

The UX Ops & Regs team is part of a larger, centralized UX function. This implies that the UX Designer will likely report to a UX Manager or Lead within that function, who oversees multiple UX squads. Within their specific squad, they will collaborate closely with peers, potentially a UX apprentice, and work with business analysts, developers, and stakeholders from the operations and regulatory departments.

Operations Impact

The impact of this role is directly tied to improving internal operational efficiency and agent/customer experience. By simplifying complex processes and enhancing internal tools, the UX Designer contributes to:

• Increased Productivity: Streamlining workflows for agents and operational staff reduces time spent on tasks and minimizes errors.
• Enhanced Compliance: Designing clear, intuitive interfaces for regulatory processes helps ensure adherence to CASS and other compliance requirements.
• Improved User Satisfaction: Better internal tools lead to higher job satisfaction for employees, which can positively impact customer service.
• Scalability: A well-designed and consistent system (via the design system) supports the company's growth and ability to onboard new users efficiently.
• Cost Reduction: More efficient processes and fewer errors can lead to cost savings for the business.
• Specialization: Deepen expertise in UX for regulated industries, internal tools, or service design within operations.
• Design System Leadership: Grow into a role focused on managing and evolving the design system, potentially leading a small team or community of practice.
• Project Leadership: Take on more complex and strategic design projects with greater autonomy and impact.
• Mentorship: Guide and mentor junior designers or apprentices within the team.
• Cross-Functional Transition: Potentially move into roles like Product Owner, Business Analyst, or a specialized Operations Analyst role, leveraging deep understanding of internal processes and user needs.
• Skill Development: Access to ongoing technical training, professional qualification support, and personal development programmes.

📝 Enhancement Note: The role offers a clear path for a UX designer to specialize in operational improvements within a regulated industry. The emphasis on internal tools and process simplification provides a unique growth trajectory that bridges UX with operational efficiency and GTM enablement.

Office Type

Hybrid working model.AJ Bell operates on a hybrid model, requiring employees to spend a minimum of 50% of their working time in the office per month. This is designed to foster strong connections and collaboration. An initial period of full-time office attendance is expected for new team members to facilitate immersion and relationship-building.

Office Location(s)

The primary location for this role is Exchange Quay, Salford, M5, United Kingdom. AJ Bell also has offices in Manchester and Bristol, suggesting a national presence and potential for cross-office collaboration or awareness.

Workspace Context

• Collaborative Environment: The hybrid model and the emphasis on team culture suggest a workspace that encourages interaction, brainstorming, and knowledge sharing. The office environment is likely set up to facilitate both focused individual work and team-based activities.
• Operations Tools & Technology: As a tech-forward company in financial services, expect access to modern design software, collaboration tools (e.g., Slack, Teams), and potentially project management software. The role explicitly mentions contributing to and using a design system, indicating a structured approach to digital product development.
• Operations Team Interaction: Proximity to internal teams (agents, operational staff) is a key feature of this role, enabling firsthand understanding of their challenges and frequent collaboration. This means the workspace will likely facilitate easy access and interaction with these business units.

Work Schedule: The role is full-time. While specific daily hours aren't detailed, standard financial services operating hours are typical. The hybrid model offers some flexibility in terms of where work is performed, but the requirement for office presence and potential for specific team meetings or user interaction sessions will dictate the schedule. The company also offers "Dedicated time for proof-of-concepts and assessing new tech" and "Support to attend conferences, events, and meet-ups," indicating an environment that supports continuous learning and innovation within work hours.

📝 Enhancement Note: The hybrid model with a significant office component is standard for many large UK companies and emphasizes the importance of in-person collaboration. The Salford location places it within a key business hub. The focus on direct interaction with internal teams is a defining characteristic of this role's work environment.

Interview Process

• Initial Screening: A recruiter or hiring manager will likely review your CV and portfolio to assess your experience and fit. Be prepared to articulate your interest in UX for operations and regulatory contexts.
• First Interview (Hiring Manager/Team Lead): This will likely delve into your background, UX philosophy, and experience. Expect questions about your approach to user research, design problem-solving, and collaboration.
• Portfolio Presentation/Design Challenge: A critical stage. You may be asked to present a case study from your portfolio, focusing on a project that demonstrates your process and impact. Alternatively, you might be given a small design challenge related to internal tools or operational processes to complete within a set timeframe. This is where your understanding of operations and regulatory constraints will be tested.
• Team/Stakeholder Interviews: You’ll likely meet with other designers, developers, business analysts, and potentially representatives from the operational teams you'd be supporting. This assesses your ability to collaborate, communicate, and fit within the team and company culture.
• Final Interview: Potentially with a senior leader, focusing on strategic thinking, alignment with company values, and long-term career aspirations.
• Focus on Process: Clearly articulate your design process for each project. Use visuals (user flows, wireframes, prototypes) to illustrate your journey from problem to solution.
• Highlight Impact: Quantify your achievements where possible. Did your design lead to a reduction in errors, improved efficiency, or increased user satisfaction? Use metrics if available, or describe the qualitative impact.
• Showcase Operations Relevance: Prioritize projects that involved complex workflows, internal tools, or demonstrated an understanding of business constraints (like regulatory requirements).
• Explain Your Rationale: For every design decision, explain why you made it, referencing user research, business goals, or design principles.
• Design System Contribution: If you have experience with design systems, showcase your contributions, explaining how you ensured consistency and scalability.
• Be Prepared to Discuss: Have specific examples ready to discuss your collaboration with developers, BAs, and stakeholders, especially regarding operational or regulatory challenges.
• Understand the Context: If given a design challenge, take time to understand the business context and user needs presented. Ask clarifying questions.
• Focus on Process, Not Just Polish: It's often more important to show your thinking process and how you'd approach the problem than to deliver a perfectly polished final UI.
• Consider Constraints: Think about potential operational limitations, technical feasibility, and regulatory requirements as you design.
• Practice Articulation: Be ready to walk through your solution, explain your decisions, and justify your approach under pressure.

📝 Enhancement Note: The interview process is highly likely to include a portfolio review and potentially a design challenge, common for UX roles. The key differentiator for this role will be how well candidates can demonstrate their understanding of operational contexts and regulatory frameworks within their UX work.

Primary Tools

• Design & Prototyping: Figma (highly probable, given modern industry standards and design system focus), Sketch, or Adobe XD for wireframing, UI design, and interactive prototyping.
• Collaboration Platforms: Slack or Microsoft Teams for day-to-day communication and team interaction.
• Project Management: Tools like Jira, Asana, Trello, or similar for tracking project progress, user stories, and tasks.

Analytics & Reporting:

• While not directly a UX tool, an understanding of how data is used to inform design is key. This may involve using analytics platforms (e.g., Google Analytics, Adobe Analytics, Pendo) to understand user behaviour on digital platforms, or working with business analysts who leverage these tools.
• Reporting tools might include Tableau or Power BI for visualizing data related to user engagement or operational efficiency outcomes.

CRM & Automation:

• While the UX designer may not directly manage CRM systems, understanding how internal tools integrate with or support CRM processes (e.g., Salesforce, Microsoft Dynamics) is beneficial.
• Automation tools might be relevant if the UX design involves streamlining automated workflows for internal users.

📝 Enhancement Note: The explicit mention of contributing to a "design system" strongly suggests proficiency in modern design tools like Figma. While direct experience with CRM/automation tools isn't mandated, an awareness of how UX design impacts these systems within an operational context is valuable.

Operations Values

• User-Centred Design: This is the foundational value, ensuring that all design decisions prioritize the needs and experiences of internal users (agents, operational staff) and external customers.
• Collaboration: A strong emphasis on working together across teams (UX, development, business analysis, operations, compliance) to achieve shared goals. The hybrid model reinforces this value.
• Curiosity & Continuous Learning: The role encourages a curious mindset, a passion for user-centred design, and an adaptability to learn new skills and understand complex domains. Support for training and conferences reinforces this.
• Impact & Efficiency: The focus on improving internal tools and processes means there's an underlying value placed on delivering tangible improvements that enhance operational efficiency and user productivity.
• Creativity & Problem-Solving: A core aspect of the role is finding innovative solutions to user challenges and simplifying complex operational or regulatory hurdles through design.
• Cross-Functional Integration: The UX Ops & Regs team works closely with dedicated research, development, and business analysis teams, as well as directly with operational departments. This requires a collaborative style that bridges technical, design, and business perspectives.
• Feedback-Driven: The iterative nature of the design process implies a culture where feedback is actively sought, given constructively, and used to refine solutions. Participation in critique sessions supports this.
• Knowledge Sharing: The mention of "weekly/monthly show and tells" and contributing to blogs suggests a culture that values sharing insights, best practices, and learnings across the wider organization.
• Mentorship & Support: The presence of an apprentice and the mention of collaborating with junior team members indicate a supportive environment where knowledge transfer and skill development are encouraged.

📝 Enhancement Note: The values highlight a blend of design best practices with a strong operational focus. The emphasis on collaboration and continuous learning is particularly relevant for professionals looking to make a tangible impact on internal processes and GTM efficiency.

Office & Work Environment

• Balancing User Needs with Regulatory Constraints: Designing intuitive and efficient solutions within the strict regulatory framework of financial services (e.g., CASS, compliance) can be complex. Designs must be user-friendly yet meticulously adhere to compliance requirements.
• Understanding Complex Operational Workflows: Deeply understanding and simplifying intricate internal processes that may have evolved over time requires significant immersion, analytical skill, and effective communication with diverse stakeholders.
• Driving Adoption of New Designs/Systems: Convincing internal users to adopt new tools or processes, especially if they are accustomed to existing methods, can be challenging. This requires strong communication, change management, and demonstrating clear benefits.
• Bridging the Gap Between UX and Technical/Business Teams: Ensuring seamless translation of design concepts into functional requirements and managing expectations across different functional areas requires strong interpersonal and communication skills.
• Keeping Pace with Evolving Regulations: The regulatory landscape in financial services can change, requiring continuous learning and adaptation of design solutions.
• Specialized UX for Regulated Industries: Gaining deep expertise in designing for complex, compliance-driven environments.
• Service Design & Process Improvement: Developing skills in mapping, analyzing, and optimizing operational and customer journeys.
• Design System Mastery: Becoming proficient in building, governing, and scaling design systems, a highly sought-after skill.
• Cross-Functional Collaboration: Enhancing skills in working with developers, business analysts, and product managers, and understanding their perspectives.
• Industry Exposure: Learning about the financial services sector, investment platforms, and the specific operational challenges within AJ Bell.
• Mentorship: Opportunities to learn from senior UX professionals and potentially mentor junior colleagues.
• Formal Training: Access to ongoing technical training, personal development programmes, and support for professional qualifications.

📝 Enhancement Note: The challenges and growth opportunities are typical for operations-focused roles in regulated industries, highlighting the need for a resilient, adaptable, and detail-oriented individual. The growth opportunities are substantial, offering specialization and leadership potential.

Strategy & Interview Preparation

• Strategy Questions:
  • Describe a time you had to design a solution for a complex operational process. How did you approach it, what were the challenges, and what was the outcome? (Focus on your process, user research, and impact.)
  • How do you balance user needs with strict regulatory or compliance requirements in your designs? (Prepare examples of navigating constraints.)
  • Walk me through a project where you significantly contributed to or built parts of a design system. What was your process, and what impact did it have? (Showcase system thinking and consistency.)
  • How do you approach understanding the needs of internal users versus external customers? (Highlight your ability to empathize with different user groups.)
  • Imagine you need to design a new feature for our internal agent tool to improve compliance reporting. What would be your first steps? (Demonstrate your process and quick thinking.)
• Company & Culture Questions:
  • What interests you about working for AJ Bell, specifically in a UX role focused on operations and regulations? (Research AJ Bell's mission, values, and recent news.)
  • How do you see yourself contributing to our team culture, given our hybrid working model and focus on collaboration? (Align your working style with their described culture.)
  • How do you stay updated on UX trends, accessibility standards, and relevant industry changes? (Show your commitment to continuous learning.)
  • Describe a situation where you had to influence stakeholders who had different priorities than your design recommendations. (Highlight your communication and negotiation skills.)

  To apply for this operations-focused UX position:

  • Submit your application through the provided link on SmartRecruiters.
  • Tailor Your CV: Ensure your resume highlights your experience in user-centred design, wireframing, prototyping, and any relevant work with internal tools, operational processes, or regulatory environments. Use keywords from the job description.
  • Curate Your Portfolio: Select case studies that best demonstrate your end-to-end UX process, problem-solving skills, and ability to design for complex user needs, especially within a business or operational context. Clearly articulate the problem, your process, your solutions, and the impact.
  • Prepare Your Presentation: If a portfolio presentation is expected, practice walking through your chosen case studies, focusing on clear communication, rationale behind design decisions, and quantifiable outcomes. Be ready to discuss your experience with design systems and accessibility.
  • Research AJ Bell: Understand their business in financial services, their mission, values, and recent achievements. Familiarize yourself with their product offerings and their commitment to employee development and hybrid working.

  ⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

  Application Requirements

  Candidates should have 2-3 years of experience in a UX role and expertise in user-centred design principles. Knowledge of visual design principles, accessibility standards, and current UX/UI trends is also required.